John Eric Tayco

John B. Tayco Carl PhilipEric M. Ladrido Fatima Village Tagbac Jaro, Iloilo City 5000, Philippines . Email:-Skype: johnerictayco Phone Number:-/- Mobile Number: - Gender: Male Status: Single Height: 5 Feet and 5 inches Age: 30 years old Date of Birth: April 14, 1987 Nationality: Filipino Language Spoken: English, Tagalog, Hiligaynon Skills  Email Support “NON-VOICE” - Professional knowledge ( Product, Account & Technical Support )  Customer Support - Professional knowledge  Data Analysis – Analyze, compare, and remove unwanted data in excel.  Lead Researching – Provide contact info of target consumers.  MS Word - Professional knowledge (Everyday use)   MS Excel - Expert Powerpoint – Professional knowledge (Create presentations, Slide Shows etc.)  Windows Reprogram (XP/W.7/W.8 /W.10) - Professional knowledge (I am a computer technician)  Word Press - Basic knowledge  Wix CMS – Intermediate knowledge  Content Management System - Professional knowledge  HTML & CSS – Basic knowledge  Bootstrap – Basic knowledge  Computer Assembly - Professional knowledge  Google Docs management – Professional knowledge (Cloud service for shared documents)  Trello - Professional knowledge ( A project management software)  JIRA - Professional knowledge (A project management software)  Kayako – Professional knowledge (An email support platform used customer support for answering issues, troubleshooting and inquiries.)  aMember – Professional knowledge (System used to manage product and purchases with email support.)  LiquidPlanner – Professional knowledge (Task managing platform.)  Google Developer tools - Basic knowledge  Quality Assurance - Professional knowledge Work Experience Title / Position Operations Assistant Company Crowded.com Date August 2015 – March 2017 Administrative & Lead Customer Support Offervault .com March 2014 – August 2015 Computer & Program Technician Silicon Haven Computer Center March 2012 – December 2015 Virtual Events Coordinator & QA 6Connex September 2010 – December 2012 Professional License Nurse Licensure Number:- Certifications & Trainings Computer Hardware Servicing NCII Year: 2012 Electronics Servicing NCII Year: 2012 Call Center English Proficiency Year: 2012 Education University of Iloilo PHINMA Bachelor Of Science in Computer Science 2010 - 2011 University of Iloilo Bachelor Of Science in Nursing 2004 –2009 Iloilo National High School High School Degree 2000 - 2004 Lapaz II Elementary School Elementary 1994 – 2000 References Howie Schwartz CEO & CO-Founder Crowded.com Roljen Laurea Operations Assistant Crowded.com - Rodney Lui Operations Director Crowded.com -