John Denis Urquiola

I have over 8 years of experience in the BPO industry, handling customer service, sales, and technical support across different accounts. This experience helped me develop strong communication skills, problem-solving abilities, and the capacity to work efficiently in fast-paced environments while maintaining professionalism.

I also worked as a Virtual Assistant for a U.S.-based neurology clinic, where I managed appointments, handled inbound and outbound calls, responded to emails, and supported daily administrative tasks. This role strengthened my multitasking skills, attention to detail, and ability to work independently in a remote setup.