John Cris Villaruel
25 Galicia Street Bangkulasi Navotas City--
Seeking a position as a Customer or Technical Service Representative
Education
Computer Proficiencies
Platforms
Windows (all version), Linux, Kobol etc.
System Technology Institute
Bachelor of Science in Information Technology-
General Software
Microsoft Office Applications
Various computer applications
Hardware, Software Troubleshooting
Troubleshooting for Internet and IP phone,
Maintenance of active directory server and inhouse computers
Core Skill Areas
Job History
Team building, Mentoring and
Leadership
Customer Relations
Strategic Planning
Competent and can handle multiple assignments
under pressure
Highly organized and dedicated with a positive
attitude
Fluent in both spoken and written English and Filipino
Ring Central
Technical Support
March 01, 2017 up to Present
Teletech Holdings Corporation
Verizon Fios
Sales Representative
April 18, 2015 – February 28, 2017
Time Warner Cable
Technical Support Representative
November 2014 – April 18, 2015
Teleperformance
Sprint
Customer Care Representative
October 2013 – November 2014
Xitrix Computer Corporation
In-house IT
May 2012 – October 2013