John Christian Ardosa

Goal-oriented customer service professional with more than 7 years of experience. Able to handle high volume of customer calls and emails in a fast-paced environment under minimum supervision, while maintaining highest quality of consumer service. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Comfortable in interacting with all levels of the organization and public. Able to make decisions independently and quickly with minimal escalations.

Areas of expertise include:

·        Microsoft Office (Excel, PowerPoint, Word)

·        Microsoft Operating Systems (7, 8.1, 10)

·        Linux Operating Systems (Ubuntu, Linux Mint, CentOS 7)

·        Desktop and Laptop Assembly/Disassembly

·        Programming Skills (Bash, Python, JavaScript, HTML, CSS)

·        Django (Python-based Web Framework)

·        Relational Database (MySQL, PostgreSQL)

·        Familiarity in using Docker, Jenkins, Ansible