John Chinedum

NO. 8, OKEOWO SHOMORIN STREET, IFAKO, LAGOS  Tel: - or - E-mail:-         C H I N E D U M – J O H N - A N A M E L E C H I                                          SYSTEM ADMINISTRATOR / WEB DEVELOPER SUMMARY A highly skilled IT professional with extensive experience in providing IT infrastructure management, network support, and cybersecurity solutions within the offshore energy sector. Proven expertise in maintaining critical IT systems for remote, high-stakes environments, including oil and gas platforms, wind farms, and other energy facilities. Strong background in supporting VSAT and satellite communications, ensuring reliable connectivity between offshore and onshore operations. KEY COMPETENCE   Full knowledge of Front-End and Back-End in web development. Mobile phones & Laptop hardware maintenance. Working experience with professionals from other cultures and nationalities. Demonstrated ability to think critically, evaluate solutions and make independent decisions (where necessary). Working/ end user knowledge of Microsoft productivity tools. Foundational knowledge of cloud Architecture (Azure, AWS, Google cloud). Utilized problem solving skills to diagnose and troubleshoot software and hardware related issues efficiently. PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS  February 2024 - Date: JVIK ENTERPRISE  System Administrator / SharePoint Administrator Ensuring the smooth functioning of IT systems for organizations Providing security, proficiency and productivity for customers systems Data asset movement, design, setup, installation, and monitoring, archiving and restoration. Site and account management Server management Training employees Troubleshooting and support Security and permissions General monitoring and maintenance September 2022 - February 2024: BW OFFSHORE NIGERIA LTD    IT Support Specialist Provide Offshore support to ABO and Sendje Berge FPSO’s onsite and remote VSAT Communication support Performs user and account administration (provision of accounts, group assignments, and inputting and updating user information). Maintain records of all troubleshooting jobs completed, and input data into online storage so that it can be recalled when a similar issue comes up in the future. Terminate inefficient software and recommend better programs for the company to use when asked. Develop training guides to be distributed to employees that outline how a specific program is to be used. Share information and competence, and continuously propose improvements to department services. Generate weekly statistical reports for help desk reports. Initiate purchase of all user hardware. Analyze incidents, identify trends, and perform root cause analysis of desktop computers and accessories. Perform staging of PCs Creating user accounts and performing access control and training on the use of IT equipment for new employees and configuring their workstations for effective use December 2021 – September 2022: BW OFFSHORE NIGERIA LTD    Internship Assist the Help Desk Team to deliver technology support. Assist with the deployment of new equipment. Assist with software installations. Assist in collecting information for the equipment inventory. Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner. Providing day-to-day support for end user requests related to desktop software / hardware, telecom and video conferencing. November 2015 – 2021: BW OFFSHORE NIGERIA LTD    Front Desk Asst. / Office Support Sending and Receiving Emails from Clients on administrative functions.  Taking of Inventory of company Assets and Updating with increase in equipment. Demonstrated expertise in resolving colleague’s issues related to technical support and software applications. Overseeing outsourced infrastructure by monitoring a set of service level agreements.   Booking of appointments and reservation of Cisco meeting room.  Giving IT Support to end users and escalation as need may be Managing daily support requests from colleagues, ensuring all issues are resolved in a timely manner.     EDUCATION  Yaba College of Technology (HIGHER NATIONAL DIPLOMA COMPUTER ENGINEERING). IN VIEW Yaba College of Technology (NATIONAL DIPLOMA – COMPUTER ENGINEERING). 2021 General Certificate Examination – (GCE). 2018 PROFESSIONAL QUALIFICATION / SPECIALIZED TRAINING  IT Support Specialist – Oct 2023 (COURSERA) Complete Web Development - Feb 2023 – (TUTORIALS POINT)  Front Desk and customer Relation Skills – Nov 2019 –(Tom Associates) Delivering Service Excellence - Nov 2018 –(PCL)   REFEREES    Available on request.