John Carlo Mendoza

Customer service representative and content moderator with over 6 years of experience in handling consumers, delivery partners and business owner’s orders, accounts, payments, inventory, and delivery issues, modification requests, inquiries etc. Service-oriented resolution expert with experience providing resolution and support for customers, connecting independent contractors for massive American multinational technology industries. Expertise in digital content curation and community management, adept at leveraging AI-driven tools to enhance user safety and engagement. Successfully reduced harmful content through strategic policy implementation.