John Carlo Baque

I am a College Graduate with the Degree of Bachelor of Science in Computer Science and Information System at Centro Escolar University. I have working experiences in a BPO/Call center Industry for more than 10 years. I have started with American Telecom at Sitel, I was a Technical Support Representative at first and then transitioned to provide Customer Service with Sales. I have also worked with a Healthcare Campaign providing solutions to Healthcare Professionals with their claims, benefits and eligibility inquiries at Teletech and UnitedHealth Group. Lastly, I was a Customer Care Representative for an Australian Energy company providing Customer Service with Sales and Collections at Tata Consultancy Services.

I am proficient with Microsoft Office. I am Microsoft Office Specialist Passer specifically with WORD. Knowledgeable with web page designing using Macromedia Dreamweaver and basic WordPress and programming. I can do multi-tasking and I can work with minimal supervision.

My edge from other applicants are my competencies and skills relevant to my desired job and my willingness to work under any kind of pressure. I am a fast learner and I can provide solutions based on my experiences.