John Brian
Feliciano
WORK EXPERIENCE
PROFESSIONAL SKILLS
ROLE/POSITION
Portfolio:
https://bfgportfolio.my.canva.s
ite/home
Customer Service
Communication
Client Relationship
Management
Virtual Assistance &
Administrative Support
Cold Calling
Virtual Assistant Company | Present (Full Time EST)
Sales Associate
Dialing 450 - 600 daily
Cold calling, Data-entry, Admin Task, and CRM
Management
ROLE/POSITION
QANTAS | March 2024 - May 2025
Customer Service Representative
Specialized in Hotel Accommodation
Handled all emails, and inbound/outbound calls on a
daily basis
ROLE/POSITION
Local Government | March 2020 Year - September 2021
Worked closely with the Municipal Administrator
Admin task such as Calendar Management, DataEntry, etc.
Performed Financial/Medical Assistance
ROLE/POSITION
SOFTWARE EXPERIENCE
Canva
Clickfunnel
ActiveCampaign
Calendly
Salesforce
Microsoft Suite
Google Suite
Later
Hootsuite
Facebook
Tiktok
Instagram
Capcut
Logic Pro
Trello
TAPE INC./ Eat Bulaga | August 2016 - April 2020
Musician and Artist
Gained millions of streamers and viewers
Created our own market from the ground up
TRAININGS
Handling confidential information
Graphic Design
Real Estate (Cold Calling)
Email Etiquette
Phone Etiquette
REFERENCES
Apreal | Supervisor | TTEC | -
Rod | Colleague | TTEC | -
