JOHN ANTHONY VERA-
-
live:nathansynergy333
PHST UCT/GMT +8
linkedin.com/in/
johnvera-versus333
City of General Trias, Cavite,
The Philippines
VIRTUAL KNOWLEDGE WORKER
Organizational
Communicologist
with
years
of
experience in Human Resources, Training, Business
Management, and Customer Service (BPO)in corporate,
consulting, and personal enterprise settings.
1996 - 2000
BA in Organizational Communication
Major in Management Psychology, April 2000
UNIVERSITY OF THE PHILIPPINES
2004 - 2005
MA in Labor and Industrial Relations
SOLAIR, UNIVERSITY OF THE PHILIPPINES
2001
Work Availability: Currently available to
accept more tasks and projects.
Hours Available: Prefferably US working
hours (UTC -5, -6, -7, -8)
Remote/Home Office Tools:
o Stable, fast, internet connection
o Download speed: 194.52 Mbps
o Upload speed: 430.85 Mbps
o Desktop Computer: Windows 10
o Laptop: Windows 10
o Android Phone and Tablet
o Headset (Noise-Cancelling)
o HD Webcam
o Printer, Photocopier, and Scanner
Communication
English (Fluent- to Native-Level
written and spoken English)
Filipino/Tagalog (Mother tongue)
Post-Baccalaureate Certificate in Strategic HR
Training and Organizational Developmentt
DLSU-CSB INTERNATIONAL STUDIES CENTER
BPO Customer Service
General Admin Tasks
Human Resources
Online Training/ELearning
Graphic Arts & Design
Copywriting
Business Intelligence
Data Entry and Management
Transcription and Captionoing
201 File Monitoring and Mgmt.
Voice Talent/Voice Acting
Real Estate VA (appointment setting)
Presentation Design
Branding
Process Improvement
Chat/Email Customer Support
Online Eng Language Tutoring
Photography
Video Editing
Survey Design and Reporting
Apps and Facilities Proficiency
...and more in progress.
Client Business Support
(Teammate)
TaskUs
Remote/work-at-home voice/email support
(A BPO entrusted with content
moderation by leading companies for
their global businesses)
Proprietor, Consultant
Versus Enterprises
(Family-owned business dealing with retail
sales, desktop printing, real estate
churning, and virtual assistance)
Operations and HR Site Manager for
the Philippine Business
Occulus Optic Developments, Ltd.
(R&D of optical tool enhancements for
security, arms, medical, and research use)
Training & Development Specialist /
Employee OnBoarding Officer
Fujitsu Philippines, Inc.
(One of the top international ICT solutions
providers)
HR Specialist & Business Partner
Digital Telecommunications Phils.,
Inc.
(The 2nd largest fixed-line
telecommunications provider in the country)
Provides tailor-fit solutions, project completion assistance, or
long-term skill outsourcing to local and international clients from
various industries via remote freelance business partnering.
Co-manages the business for retail commodities, wholesale
deliveries to store clients, and marketing of real estate
properties. Manages the internet and gaming hub, desktop
printing business, and other transactions.
Country coordinator for the global business regarding Sales, Help Desk,
Talent Sourcing, Research, and Development
Oversaw business flow with local clientele
Maintained stream of talents for Sales, R&D
Liaised with affiliate partners and channels and ensure all legal and
corporate requirements are maintained.
Organized New Employees’ Orientation, training, e-learning, Business
Process compliance, SOP, and enrollment to HRIS and Sales System.
Served as both HR entry (OnBoarding) and exit (Exit Interview)
Helped create and develop TNA, Learning and Development roadmaps,
and enhanced training materials and presentations.
Supported other HR centers of excellence.
Manpower planning, recruitment, and induction of all regional
employees. Updated organization structures, and developed and
updated job descriptions as needed.
Organized New Employees’ Orientation, training, e-learning, Business
Process compliance, SOP, and enrollment to HRIS and Sales System.
Involved in the awareness and implementation of Disciplinary
Procedures, organized employee engagement programs.
Solutions Consultant
PowerField Global Business
Solutions
(A holistic management solutions provider
committed to the development of its clients
in multiple industries)
Client Conflict Resolution Supervisor
Convergys Philippines, Inc.
Served as an outsourced change agent to Key Paradigm Partners
(KPP’s) to troubleshoot existing and potential business problems and
introduced progress roadmaps parallel to the client organizations’
Vision, Mission, and Values.
Facilitated Behavioral, Technical, and Business-oriented trainings.
Provided supervisory- to executive-level headhunting services for
client companies.
Ensured satisfaction & quality client technical assistance by managing
tier-2 resolution team discipline, cohesiveness, and adherence to the
company’s standards and human capital policies.
A BPO committed to the development of its
clients from multiple industries
HR Relations and Welfare Officer
Levi Strauss Phils, Inc.
(A leading international signature garments
company)
Manpower planning, recruitment, and induction of all regional
employees. Updated organization structures, and developed and
updated job descriptions as needed.
Spearheaded International Terms of Engagement (TOE) missions to
subcontractors.
Involved in the awareness and implementation of Disciplinary Due
Process, and Administrative Conferences.
Administered company- and statutory- benefits.
Mediate meetings between Management and Labor groups.
"I bring to work the
business maturity from
my years of experience
working from the ground
up for various
organizations, and I aim
to still continuously
learn, as much as I can
and however remote I
may be, various skills
and competencies to
fulfill my mission to be a
valuable
business partner
to my clients whatever
industry they may be in."
