John Anthony Huab

PHILIPPINES •- JOHN ANTHONY HUAB PROFESSIONAL SUMMARY Licensed Teacher with a robust background in customer service, quality assurance, and data management, demonstrating exceptional collaboration skills that enhance team productivity and operational efficiency. With a focus on innovative strategies, this professional optimizes processes to achieve consistent results in dynamic environments, leveraging a solid foundation in quality assurance and data management to drive success. EMPLOYMENT HISTORY NEGOTIATIONS SPECIALIST - SIF Jan 2024 - Present Beyond Finance (under Beehive Adaptive Global Services Corp) Chicago - Remote Ensured team compliance with standards, enhancing accuracy in legal processes, fostering collaboration. Streamlined negotiation letter processing, showcasing adaptability and strong work ethics. Conducted quality checks, achieving consistency and reliability in settlement operations. DATA PROCESSOR JAH Data Processing Services Optimized data entry for accuracy, boosting team output through analytical skills. Adopted new data methods enthusiastically, enhancing group efficiency. Fostered teamwork, increasing productivity with innovative data strategies. Jan 2024 - Present Self-Employed EXECUTIVE VA - OPERATIONS ASSOCIATE Jan 2022 - Jun 2022 Hypewell Media California - Remote Managed daily operations, helping executives in improving efficiency and streamlining processes for better outcomes. Coordinated team efforts, ensuring seamless project execution and client satisfaction. Conducted product research aligning with company values and client needs, enhancing offerings. Analyzed data to optimize resource allocation, achieving cost reduction and efficiency gains. TECHNICAL CUSTOMER CARE ASSOCIATE Conduent Philippines Resolved technical issues for customers, enhancing satisfaction and reducing call times. Assisted in troubleshooting, leading to improved service efficiency and customer retention. Utilized technical knowledge to address client concerns, fostering positive user experiences. GAMING CUSTOMER SERVICE REPRESENTATIVE Teleperformance Philippines Resolved gaming-related queries, enhancing user satisfaction and retention. Managed high-volume customer interactions, settling billing issues of clients during contact. Utilized problem-solving skills to address technical issues swiftly. Analyzed customer feedback to refine service strategies and improve outcomes. DATA ENCODER - PART-TIME Southbend Management Services Inc. Entered data efficiently, ensuring accuracy and consistency across all records. Utilized strong attention to detail to identify and correct data discrepancies. Contributed to maintaining database integrity, supporting decision-making processes. Jun 2019 - Sep 2019 Pasay City, Philippines Apr 2019 - Jun 2019 Pasay, Philippines Oct 2017 - Mar 2018 Makati City, Philippines EDUCATION LICENSED PROFESSIONAL TEACHER SECONDARY EDUCATION MAJOR IN ENGLISH Universidad De Manila (formerly City College of Manila) Jun 2015 - Apr 2019 Mehan Gardens, Manila, Philippines SKILLS Data Management, Collaboration Skills, Product Research , Customer Service , Video Editing, Quality Assurance.