JOHN JOSE ALFRED RAMIREZ
Mantabute St., Poblacion West, Catigbian, Bohol
(--
Professional Summary:
Recommended administrative action to improve standard operating procedures; developed LEAN workflow improvements to accommodate increasing responsibilities.
Responded to calls and provided information concerning company services and products in accordance with established procedures; referred calls to appropriate personnel.
Researched information from the web used to create documents and reports for clients.
Managed several email accounts on a daily basis, ensuring excellent customer care for our clients.
Work independently meeting quick turn-around times and deadlines.
Proficient computer skills (utilizing Microsoft Word, Excel, Quickbooks, Power Point)
Worked within a strict timeline in order to complete artwork on time.
Entered information from hand written forms into a spreadsheet
Social Media Management
Research various companies for contact information
Input order information into spreadsheets and created invoices
Established a professional work environment at home
Areas of Expertise:
Data Entry and Management
Email Management
Customer service
Proofreading/Content review
Translation/Transcription
Internet Research
English language fluency
Experience:
Freelancer/Blogger/Content Editor (Upwork)
AMAfeed.com
June 30, 2017-July 14, 2017
Set up and manage social media accounts on Facebook, Twitter and LinkedIn
Publish blog posts and filter and reply to comments left on the blog
Link to my work:
https://www.upwork.com/leaving?ref=https%3A%2F%2Ftechama.com%2Fi-am-a-tech-adviser-and-handle-it-support-i-know-all-the-secret-codes-and-442667%2F
July 14, 2017- Present
Data Entry of Image content to MS Excel (Upwork)
Data Encoding of Image content (Brazil’s GDP) to MS Excel
Reviewing data encoded and finalizing project
EDUCATION:
Bachelor’s Degree
Holy Name University
Tagbilaran City, Bohol, Philippines, 6300
Bachelor of Science in Nursing
