Hi, I’m Johara 🤍
I’m a dependable and detail-oriented Virtual Assistant with over 10 years of experience in customer service, technical support, and back-office operations. My professional journey began in the BPO industry with about:blank and about:blank, where I handled high-level customer concerns, complex troubleshooting, billing issues, and even coached support teams to exceed performance goals.
Today, I bring that same level of dedication and excellence to the virtual space. I support business owners and teams with CRM management, inbox and calendar organization, data entry, documentation, research, and workflow coordination. I’m highly organized, proactive, and comfortable working independently but I also thrive as a collaborative team member.
With a background in BS Nursing, I naturally lead with empathy, patience, and a strong service mindset. I understand the importance of confidentiality, clear communication, and getting things done right the first time.
If you’re looking for a VA who is reliable, solutions-focused, and genuinely cares about helping your business grow I’d love to support you.