Johanne Sotto

JOHANNE G. SOTTO Luna Street, Diego Silang Digos City, Davao del Sur Philippines --Skype: sottojohanne OBJECTIVE To work and grow n a professional environment where my knowledge, experience, skills and creativity can be put to the best use. QUALIFICATION AND SKILLS Bachelor’s Degree Holder of Business Administration (major in Marketing Management) 5-year strong experience in BPO Proficient in Microsoft Office Excellent English verbal and written communication Organized and has great attention to detail and quality assurance Good Customer Service Can deal diverse people at the same time Can work under minimal supervision Good interpersonal relationship Can work under pressure Loves to take challenges Passionate Efficient 20mbps internet speed wired internet connection and has LTE pocket wifi as backup Core i3 laptop that has 4GB RAM EMPLOYMENT RECORDS TELEPERFORMANCE Inc. Davao City November 11, 2014 – March 10, 2018 Customer Service Representative Technical Support Expert Sales Associate GLOBAL BUSINESS SOLUTIONS Digos City September 11, 2013– October 10, 2014 Appointment Settler Outbound (cold calling) Caritas Health Shield Inc. (Health Insurance Company) Digos City January 2012 – June 2013 Staff and Agent EDUCATION University of Mindanao2008 – 2013 Bachelor of Science in Business Administration Graduate Mati National Comprehensive High school2004 – 2008 Ramon Magsaysay Central Elementary School1998 – 2004 PERSONAL INFORMATION Age: 25 years old Date of Birth: February 09, 1993 Gender: Female Height: 5’2 Weight: 60 kg.