Johanne Marie Gomez Nipaya

JOHANNE MARIE NIPAYA - │-│ Cebu, Philippines _______________________________________________________________________________________________ SUMMARY I am a seasoned executive assistant with five years of experience supporting C-level executives in the USA, specializing in entertainment, accounting services, and healthcare sales. Throughout my tenure, I have consistently delivered accurate and excellent outcomes across a spectrum of tasks, ranging from simple to complex. I take pride in being described by my clients as their 'peace of mind' and am committed to consistently delivering exceptional results. _______________________________________________________________________________________________ SKILLS • Email Management • Task Prioritization • Product Research • Calendar Management • Travel Management • Bookings & Reservations • File Management • Contract Management • Transcription • General Research • Logistics Coordination • Onboarding New Hires • Appointment Scheduling • Video Publishing • Online Purchasing • Meeting Support • Process Optimization • Tracking of Orders • Quality Control/Review Error • Document Preparation • Learning Module Creation • Executive Support • Copywriting • AI-Voice Synthesis &Recording • Create Team Call Agenda • Data Entry • Expense Tracking & Reporting • Manage small-scale Projects • Proofreading • Invoice Processing & Employee • Create Meeting Cadence • PowerPoint Presentations Payroll _______________________________________________________________________________________________ TOOLS • Google Suite • Notion AI • Basic Liscio • Google Workspace • Zoom • Cypher Learning • Microsoft 365 • Slack • OpenTable • Asana • Whatsapp • Otter AI • Notion • Social Media Apps • Tango • Acuity • LinkedIn • 1Password • Calendly • Canva • Dropbox • Hubspot • PandaDoc • LastPass • KarbonHQ • ZoomInfo • Wellsaid Labs • ChatGPT • Typeform _______________________________________________________________________________________________ EXPERIENCE SalesSparx LLC – Executive Assistant • • • November 2023 – January 2025 I efficiently handle incoming and outgoing emails, ensuring prompt responses, and prioritizing messages for streamlined communication. I meticulously organize the client’s schedule and schedule appointments to maximize efficiency and productivity. I maintain a well-organized filing system to ensure easy access to documents and efficient workflows for the client and the team. • • • • • • • • • • • • • • • • • • I conduct thorough research on various topics to provide valuable insights to support decision-making and strategic planning. I meticulously review documents for accuracy and quality to maintain high standards and enhance the client’s professional reputation. I oversee signing contracts and documents between the Company and its Clients and ensure accuracy and confidentiality. I design customized forms and sheets to streamline data collection and analysis processes. I enter and update data accurately to support decision-making processes and enable data-driven insights. I meticulously proofread written content – case studies, website content, etc., to ensure clarity and coherence to maintain the highest standards of quality. I facilitate the onboarding process for new hires to provide guidance and resources to ensure a smooth transition into the organization. I utilize ZoomInfo to efficiently generate emails and contact information for the client’s marketing team reference. I upload finished videos to YouTube and Vimeo, ensuring captions are error-free, settings are correctly configured, and relevant tags are applied. I make minor website edits, such as updating text and adding Alt Text to images, using WordPress to maintain accuracy and enhance accessibility. I provide comprehensive support during podcast sessions, ensuring smooth coordination and execution throughout the process. I manage our Learning Management System (LMS) by adding new learners, generating weekly learner progress reports, and editing courses as instructed. I coordinate hotels and restaurants for business dinners during conferences like ViVE, HLTH and HIMSS, ensuring seamless arrangements and an optimal dining experience. I handle conference registration and ensure all required documents (tickets, badges, etc.) are prepared for smooth entry and participation. I organize logistics for meetings, networking events, and conversations over coffee during the conference, ensuring all details are aligned with the team's needs. I serve as the primary point of contact for all logistics-related matters during the event, providing real-time support for the leadership team. I research, draft, and finalize training modules script, ensuring they are accurate, engaging, and aligned with organizational goals. I create audios of the final module script using AI, ensuring clear and professional voiceovers for effective learning. Clear Profit 365 – Executive Assistant • • • • • • • • • June 2023 – Novemberber 2024 I adeptly manage incoming and outgoing emails to ensure swift responses and organize messages for efficient communication. I delegate emails to the right person within the organization to ensure tasks and communications are handled efficiently. I prepare a Daily Action Item list, allowing my clients to start their mornings at a comfortable pace while still having the option to review emails and meetings before arriving at the office. I ensure that all emails I send reflect my client’s tone and style to keep customers happy and avoid confusion. I optimize my client’s calendar, ensuring all meetings have a hard stop at 3 PM PST to protect their time. I add task reminders to the calendar and remind my clients when tasks are due to keep them on track throughout the day. I remain proactive and responsive to sudden changes in the schedule, efficiently rescheduling meetings or clearing the day at a moment’s notice to support my client’s needs. I upload documents and create accounts on Liscio to ensure smooth operations and well-organized records. I respond to outreach messages on Castanet and LinkedIn using pre-approved messaging provided by my client. • • I create task summaries for my clients while they are traveling, ensuring they remain informed and organized. I schedule Premium Tax Consultations for my client and their customers, ensuring timely and efficient appointments. Bisi Music Group – Executive Assistant • • • • • • • • I adeptly manage incoming and outgoing emails to ensure swift responses and organize messages for efficient communication. I organize gig schedules, coordinating appointments and events to optimize time management and productivity. I efficiently secure gigs and engagements, handling arrangements seamlessly for smooth execution. I streamline the process by creating Booking Gigs via Google Forms to ensure efficient organization and seamless communication with clients. I accurately input and manage data to facilitate smooth organizational processes and workflows. I skillfully create visually appealing designs to enhance content with engaging graphics and visuals. I produce high-quality content across various formats to convey messages effectively and engage audiences. I craft captivating captions for social media posts to maximize engagement and enhance brand presence online. GengyveUSA – Executive Assistant • • • • • • • • January 2023 – May 2023 January 2020 – January 2024 I efficiently handle incoming and outgoing emails to ensure prompt responses and prioritize messages for streamlined communication. I meticulously organize the client's surgery schedule, scheduling appointments and events to maximize efficiency and productivity. I expertly coordinate flight, hotel, and restaurant reservations to ensure flawless travel arrangements and seamless experiences. I conduct thorough research on various topics to provide valuable insights to support decision-making and strategic planning. I input and manage data to facilitate streamlined organizational processes and efficient workflows. I proficiently handle online transactions to ensure prompt procurement of essential items. I leverage HunterIO to efficiently generate emails and contact information to provide valuable resources for the client's marketing team. I meticulously monitor the progress of deliveries to ensure timely and accurate updates on shipment statuses to facilitate smooth logistics operations.