JW
JOHANA VANESSA WILLIAMS
BACHILLER EN HOSTELERIA Y TURISMO
PROFESSION
WORK HISTORY
Organized with
year of experience
in creating
schedules, maintain
appointments and
assisting team
members with sales
and administrative
tasks. Flexible and
versatile
Professional with
expertise in service
as point of contact
for prospective
clients, handling
questions and
inquires via
telephone and
complying with
security
regulations.
APPOINTMENT SETTER • VITALYTY GROUP • MARCH 2023 – AUGUST
2023
*COMMUNICATE WITH POTENCIAL CLIENTS
*PROVIDE INFORMATION ABOUT SERVICE AND PRODUCTS AND
TRANSFER CALLS.
*ANSWERING QUESTIONS VIA LIVE CHAT, TXT, EMAILS
*SET APPOINTMENTS WITH SALESPEOPLE AND POTENTIAL
CUSTOMERS
*MAINTAIN ACCURATE AND UP-TO-DATE RECORDS OF ALL
APPOINTMENTS AD CLIENTS INTERACTIONS.
SKILLS
SOCIAL
RELATIONSHIP
ACTIVE LISTENING
GROUP CONTROL
PROJECT
MANEGMENT
CUSTOMER
SERVICE
SOCIAL SKILL
COLD CALLING
DATA
VERIFICATION
PRIMARY TEACHER • KID’S LAND SCHOOL • JANUARY 2005 – FEBRUARY
2023
*PREPERING DIFFERENTS METHODS, MOTIVATE AND INSPIRE
STUDENTS.
*PROBLEM SOLVING AND CONDUCT SMALL AND LARGE
RECREATIONAL AND EDUCATIONAL EVENTS.
*ASSESSED AND IMPROVED LESSON PLANS.
ESTABLESHID OPEN COMUNICATIONSAND POSITIVE
RELANTIONSHIP WITH STUDENTS, PARENTS, PEERS AND
ADMINISTRATIVE STAFF.
*CREATED STUDY GUIDES, RESEARCH MATERIALS AND SILLABI FOR
STUDENTS.
FORMACIÓN
JOSE TRINIDAD REYES • 2003 •BACHILLER EN HOSTELERIA Y TURISMO
CERTIFICATES
Quality control, Customer service, English teacher English, EF SET,
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CORREO ELECTRÓNICO
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NOMBRE DE USUARIO DE
TWITTER
TELÉFONO
www.linkedin.com/in/johanawilliams-0000b5281
DIRECCIÓN URL DE
LINKEDIN