Johan M. Costales Jr

Johan Martinez Costales Jr. 11a Dona Carmen Heights Commonwealth Ave Quezon City Philippines Mobile: - / - Email:-Objective: To be able to put into practice my knowledge , utilize my skills and provide excellent results on my chosen career path. Work Experience: October 2022 - Dec 2022 JobGet(USA) *Sales Development Representative *Remote work - B2B *Cold Calling/Outbound Sales *Lead Generation/Researching October 2019 – 2020 Manulife Business Processing Services * Customer Service Representative * Financial Account May 2018 – October 2019 Concentrix Philippines (Trip Advisor) * Product and Process Trainer (Sales) * Advisor, Operations (Inbound Sales) * Top 1 Agent (4 months) * 3rd Quarter Hall of Fame May 2017-January 2018 Convergys Philippines (AT&T Mobility) * Sales and Retention Specialist * Top 1 Agent / 6 months * Top 3 Agent 3rd Quarter(Worldwide) Jan 2016 - Feb 2018 Asalta Technologies(Singapore) *Telesales/Lead Generation *Outbound Sales *IT startup company *Remote Work - B2B Dec 2016 –May 2017 Afni Philippines (SiriusXM) * Subject Matter Expert(Supervisor) * Inbound Sales Representative *Pride Trained (Leadership and Development Training) Feb 2014 – Aug 2014 Teleperformance(AT&T Uverse) * Tech Support Representative * Troubleshoot internet, TV , Phone * Provide excellent customer service Education: 2020 - 2022 First Gourmet Academy International Diploma in Culinary Arts and Baking & Pastry 2008 – 2011 (Senior College) Kester Grant College Bachelor of Science in Business Administration Major in Marketing Management - (Freshman University) University Of Sto. Tomas Bachelor of Science in Industrial Engineering Top 100 on All Entrance Examinees 2003 – 2007 Claret School of Quezon City Consistent Section Honors 1997 – 2003 Holy Child Montessori School Consistent Honor Student Skills: ● ● ● ● ● ● Highly trainable Proficient in Microsoft Office Sales background Retentions and Loyalty background Technical support background Learning and Development Background(Trainer)