- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 35 years old
- Location:
- Nilambur, Kerala, India
- Experience:
- 5 years
-
Operations Executive
-
Abuhail, Dubai
An Executive BTECH, MBA graduate, result–driven professional with proven business development and management
experience. Accomplished in determining most optimal operational practices, achieving all objectives and ensuring smooth
operations.
SKILLS
- HTML5
- CSS3
- Photoshop
- Illustrator
- Problem Solving
- CRM
- Manual Testing
EDUCATION
- MBA (Marketing)
MG University
-)
- BTECH (CSE)
Anna University
-)
WORK EXPERIENCES
Customer Service Executive
Aster DM Healthcare
(02/2018 – Present )
Achievements/Tasks
Dubai
- Provide high level of customer service to the patients.
- Guides flow of clinic traffic and direct patients to open station.
- Communicating courteously with customers regarding the information.
- Invoicing the services as per the agreed prices.
- Billing patients for medical services.
- Receives and reconciles cash or credit card for payment and issues receipts as required.
- Creating daily, weekly and monthly reports from clinic financial data.
- Provide end to end operational support to the patients including but not limited to insurance,
invoicing and general customer service.
- Acting as a Floor Supervisor and responsible for handling complaints from customers.
- Should be responsible for the entire operations in the clinics.
Operations Executive
Mahindra Holidays and Resorts India Ltd
(03/2016 – 10/2017 )
LANGUAGES
- English
- Hindi
- Malayalam
- Tamil
Achievements/Tasks
- Developing long term plans to achieve the goals and objectives which are already set.
- Provide with a work environment which is favorable for high work productivity.
- Communicating with customers for the selling and up gradation of the Timeshare products.
- Marketing and promoting the company’s products and services to potential customers.
- Reporting to Operating Officer about the sales target and budgets.
- Should be in charge of the resort and act as a Manager On Duty on particular days.
- Should be responsible for all operations included in the resort.
Kerala
Quality Assurance Engineer
Connect Films Private Ltd
(04/2012 – 04/2014)
Bangalore
Achievements/Tasks
- Work with the development team to create test plans for enhancements.
- Actively involved in Reviewing and Execution of Test cases.
- Design tests to mitigate risks.
- Works with the Project Manager to put a plan for the new release testing.
- Present findings to software development and business user teams
- Verifying the software against the business requirements.
- Executing all levels of testing (System,Integration and Regression).
- Giving presentations at final stage before delivering the product.
