Jogindra Singh | Freelancer Resume

Jogindra Singh Mobile: -; - Email :- PROFILE SNAPSHOT Diligent and result-oriented professional, presenting vast experience in Business Analysis and Software Quality Testing across IT/ITES domains Deft in ensuring streamlined operations and risk management, with expertise in project management including forecasting, budgeting Proficient in designing and implementing process enhancements and system modifications to ensure moving up the value chain. Expertise in handling technology and technology driven projects Ensured adequate visibility for the Teams through participation in organizational level initiatives like best-in-class, innovation and clarity programs Adept in leading and grooming multiple teams across locations on and offshore with ability to interact and manage multiple stakeholders and focus on exceeding their expectations. Set goals/priorities for self and Team in accordance to Organisational growth and objectives Yearend performance reviews of resources and assign/communicate appropriate outcomes SELECTED ACHIEVEMENT HIGHLIGHTS Actively involved in Process Improvement Projects Recognized and rewarded for the outstanding performance with different awards: Cognizant - MVP, WOW and OPEL, Sungard Kudos, SunGard Laurette, Accenture - Appreciation etc. Received Business units and clients appreciations for software delivery with zero error Actively participated in training programs like Scrum Agile, Six Sigma, Data security etc Area of expertise Domains: Banking and Financial Services, Energy Industries. Work area: Quality Assurance (Software and Process) and Business Analysis PROFESSIONAL EXPERIENCES Team Leader 29th Oct 15 till date Accenture Technology Projects handled: Asset Management, Insurance and Energy clients (New York Life, Enbridge Inc.) Applications being used: Investran (Private equity Fund Accounting and reporting application); CAMRA (Securities Trading and settlement application); D&D (Debts and Derivatives), MS SharePoint Enbridge Project Profile Highlights: Working with scrum teams and suppling product requirements in every iterations Overseeing the development activities in every sprint and keeping the stakeholders Informed Prepare / review business requirements document, Test plans and test cases Maintaining Requirements traceability matrix for any major enhancement Activities Improved software quality and reduced defects via introduction of defect and requirements management tools, requirements gathering and testing best practices, root cause analysis, UML diagrams and via creation of standardized tools, processes and methodologies. Introduced Key Performance Indicators (KPIs) related to quality in employee performance plans. Leading the Business analysis and quality assurance tasks pertaining to Sharepoint and other third-party vendor applications Oversee the SLAs per the statement of work (SOW) on Service Now/JIRA tickets, Tasks, Change requests and alert team/management with appropriate resolutions Coordinated development of large system test network utilizing customer configurations, incorporating all features insuring system integration and interoperability testing were completed. Achieved 2-day turn on bug fixes by managing defect backlog, prioritizing 20 defects per day. Decreased test time by 35%, collaborating with Test Automation to plan effort for each release Assisting the Application Maintenance Team in addressing problem tickets raised by the End Users within the defined SLAs Guide/upskill the team with industry specific terminologies and standards, encourage to enrol oneself in Domain specific trainings NYL Project Profile Highlights: Performing UAT testing of SS&C applications CAMRA and D&D Writing Test cases/scenarios and documenting the testing evidences Reporting any bugs found during the testing to the applications’ Vendor and carrying out Regulatory release testing whilst tracking the fix applied for the earlier reported issues Applying Hotfixes to the SQL databases and verifying the results Updating SQL tables to fix any data issues, writing sequel queries to fetch appropriate information from different tables Reporting Status updates of the ongoing projects to the appropriate stake holders Have been accountable for the completion/delivery of tasks pertaining to the Investment Accounting System Administration segment. Have successfully stabilized a pilot process and upskilled resources to meet the client's desired skills that are necessary for carrying out operations in the assigned role. Acted as a liaison between the Information Technology (IT) teams and the business to migrate an existing web platform into SharePoint Enterprise, lead integration and regression testing of the new platform Translated business cases and requirements into functional requirements from identified stakeholders in program areas Facilitated user acceptance testing and create additional test cases to ensure all functionality is delivered with highest quality Designed training plans and developed a SharePoint curriculum to train end users on SharePoint functionality and encourage self-sufficiency Analysing and addressing reported issues with respect to data mismatch, missing data or a functional clarification pertaining to the securities holdings Preparation and maintenance of Crystal reports and SQL reports (Query statements) to identify any data discrepancies and inconsistency within tables and applying appropriate fixes Identifying the process improvement areas across the Teams, drafting/reviewing the specification documents for enhancements or new developments Leading the requirement gathering sessions, meetings with the end users/customers Encouraging the team to identify opportunities whilst the customer reports an issue with the existing systems Senior Engineer (Asset Management - IT) 17th Oct 2011 14th Oct 2015 SunGard® Solutions India Private Ltd. Profile Highlights: Application testing (QA) using Microsoft Test Manager and logging bugs in the Team Foundation Server (TFS) Assigning priorities to the logged issues/bugs based on its impact on the build released Involving QA Automation team to write through the scripts to automate test cases Running through the test scripts to verify appropriate steps are undertaken to carry out testing as and when the new build is released Managing tasks and milestones to achieve implementation targeted time frames and ensure goals are achieved Gathering information and Documenting the requirements from/for infinity clients to get the specific hot fixes developed (writing functional specification documents) Retrieving data from the databases (SQL), editing the information in the tables whenever necessary. Applying hot fixes against the db hosted on the local servers Mentoring the team on functional features of the applications to enable them perform their day to day activities Keeping and maintaining all the delivery and knowledge transition trackers updated and utilizing the same for reporting purposes Creating appropriate data entities (Legal Entity, Deals, Positions, Investment Vehicles, Investors), transaction hierarchies, transaction types etc. into the Investran application for meeting the Record to Report requirements of the clients Uploading Transactional and non-transactional data utilizing the Data Import module of the application Data migration from old systems to Investran and reconciling the same, managing tasks and milestones to achieve implementation targeted time frames and ensure goals were achieved Preparing implementation project plans by working with the clients, analyzing efforts and the expectations, Identifying key business requirements, priorities, and product timelines etc. Delivering Software demos to the on-boarded client/end users and ensuring that they have been abounded with all the documentations Ensuring the completeness and accuracy of documentation required for customer to go live Aiding the installation process including welcome call, directing customer to the Customer Centre to sign up for training and resources, and coordinating customer-driven activities including scheduling of product installation Assisting clients in setting up the UAT environments (Web Server, Application Server and Client Machines), installing the Base application and applying latest Maintenance Release patches Working with large data sets from multiple sources, performing data mapping and analyzing data to validate accuracy and quality for uploads into the system (data loads) whilst ensuring data integrity and reporting capability Addressing issues reported by the clients - whether functional, techno-functional or technical by involving the appropriate teams based on the nature of the issue and client's requirements Sending out daily reports to all the stake holders showing the state and progress in the process SME (Analyst Asset Management Accounting Support) 26th May’ 08 14th Oct 2011 Cognizant Technology Solutions (CTS) Credit Suisse Profile Highlights: Funds Administration and Reference Data Management Updating Investran databases with required info such as creating New Funds/Vehicles/Deals/Issuers/Securities/Lots in databases or modifying the existing ones. Creating/mapping new transaction types to the requested funds. Adding new Tran types to Transaction Node hierarchies. Updating Transaction nodes and Accounting nodes by adding/removing requested transaction type Creating bank accounts and mapping to requested funds. Creating and maintaining the User Defined Fields (UDFs) across the Investran environments. Data cleansing and quality management Creating / passing Journal entry batches in Investran Accounting modules manually as well as through automated processes such as Journal Entry Module (JEM) and data loads. Verify the impact of data loads (Transactional and non-transactional) into the system pre-and post-uploads. Addressing tickets raised via SharePoint and updating comments accordingly Saving Processs knowledge based documents on the SharePoint and administering the access to appropriate user groups Reconciliations and Specifications Documenting the requirements and specifying to IT to get the process automated i.e. getting the Macro reports developed and submit to the end users after successful testing Preparing checkouts and reconciliation files of Funds Accounting statements and Partners Capital Accounts (PCAPs), Investors Commitments, contributions and distributions etc. Doing monthly reconciliation (Pershing Feed) of Investors Commitment, Remaining Commitment, Current Investment value, Monthly / Inception to date amounts of Contributions and Distributions Carrying out Quarterly User Entitlements Audits i.e. verifying the access that each user poses as on date and updating their Access as per the requirement Migrating and reconciling the data between Sprout and Investran databases. Issue resolution, preparation of test plans, Testing (Crystal / Excel) reports and applications Working closely with Accounting and IT teams to understand and get the new developments or to enhance the existing database / applications / reports. Submitting specification documents to enhance the existing or to get the new Crystal or Excel report Resolving issues pertaining to Applications and Investran database with the help of IT team. Doing Research and analysis in resolving the issues firstly by self, secondly with the help of IT team by providing specification doc., to help IT understand and resolve the issue. Preparing the test plans, testing the reports' enhancements in test environments and reporting any issues found to IT, responsible for approving the updated reports to be released in production. Higher Management reporting, Trainings and PPTs Preparing and delivering presentations on various subjects related to the process, to the team and to the new joinees (PPT i.e. PowerPoint presentations) Calculating the New Net Assets based on the Pershing Feed data and submitting info to higher management monthly Carrying out regular meetings with Onsite/offshore clients and Accountants to update them on various reported projects Training the new employee(s) on the features and functionalities of database and applications EDUCATION MBA (Finance) Osmania University - Distance Education- B.Com (comp) secured 75% marks Matrusri College of Graduate Studies Osmania University- Intermediate VCC, secured 90.3% marks Nrupatunga Junior College Board of Intermediate Education- SSC, secured 79.87% marks MHV High school Board of Secondary Education- KNOWLEDGE BASE Applications Usage: SUNGUARD-DX, Investran, SQL, Crystal Reports, CAMRA, MS SharePoint Operating system: Windows, DOS. Microsoft Office: Good command on MS excel, word, Power point and Access. PERSONAL DETAILS Date of Birth:- Address: Dilsukhnagar, Hyderabad Passport No & Visa:H-, B1 US Visa valid until May 2026, Canada Visitor visa valid until Apr 2018