Hi! Before freelancing, I was a business development representative for an insurance company in the U.S., I was also a Communication Trainer for a year and I'm skilled when it comes to catering needs of customers, data entry, and has good typing skills. I also have 7 years of experience as a Customer Service Rep so I have done cold callings, booking appointments, recruiting thru sites, and doing follow-ups at the same time for almost a year as well. I was also a retention agent for SiriusXM, an outbound collection rep for Bell, Canada, and an account, billing and tech support rep for Microsoft and Verizon wireless. Name it, and I'll do it with finesse.