Jofher Dune Gavez

I am a skilled and an awarded customer service representative with three years of collective experience working for some of the biggest companies in the U.S. and Canada.

I am experienced in taking inbound calls from customers regarding products and services and can easily handle even the most frustrated callers and customers through honest empathy and professionalism. I am also skilled in providing technical support ranging from hardware to software issues. My effective understanding of basic and complex technical aspects of various products enables me to take and make technical and non technical calls, and deliver positive results.