Jofel Garcia

JOFEL GARCIA Customer Service Specialist PROFILE WORK EXPERIENCE Customer Service Representative HOMEAGLOW JAN 2025 TO PRESENT and with 13 years of experience OUTBOUND SALES (USING CRM, HUBSPOT AND HUBSTAFF) both for voice and email/chat support. I am a well- trained in time management and multi tasking abilities. I have worked with some call centers and SOUND DECISIONS - NAVIEN MARCH 2024- JAN 2025 VA TECHNICAL SUPPORT (USING 8X8 TOOLS) CONCENTRIX - MEDIACOM APRIL 2016- JAN 2024 Customer Service Expert (Using Citrix) clients like Sprint, Telstra, Spark TELEPERFORMANCE - TELSTRA 2014 - 2016 and Mediacom. I am highly Quality Analyst motivated person with an ALORICA - SPRINT- excellent verbal and written communication skills and I provide an outstanding customer Mobile Sales RELEVANT SKILLS AND ABILITIES service that will give a positive Time Management and satisfactory feedback. Organizational Skills Great Communication Abilities Customer-centric CONTACT ME--LinkedIn Personal Information: DOB: October 5, 1979 Address: 4a4 Sta. Clara st Eroreco Mandalagan Bacolod City Philippines Ability to Handle Pressure EDUCATION ADVENTIST UNIVERSITY OF THE PHILIPPINES Bachelor of Arts in Development Communications- Undergraduate