Joeychelle Camansi Azarcon

Joeychelle C. Azarcon General Virtual Assistant- About Me Your go to Virtual Assistant that is ready to help you out! I've got the knack for managing tasks, schedules, and emails with ease, all from the comfort of my computer. Whether it's organizing your calendar or tackling administrative work, I've got you covered. Let's team up and make things happen! Education Bachelor of Science and Administration l Marketing Management- Skills Admin Support Email Management Canva Edit Video Editing Data Entry Social Media Management Chat Support Call Handling Communication Hospitality Reservation Problem-solving Multitasking - Experiences Operations Manager (March 2023 - February 2024) Oversee daily operations of the organization. Recruit, train, and manage operational staff. Stay informed about industry trends and best practices to drive innovation and competitiveness. Identify areas for process improvement and implement solutions. Monitor and analyze operational metrics to ensure efficiency and productivity. Develop and implement operational policies and procedures. Customer Service Representative (March 2022 - February 2023) Managed inbound calls from guests seeking room reservations and restaurant reservations. Handled billing inquiries, resolving issues promptly and courteously to ensure guest satisfaction. Collaborated with other hotel departments to ensure seamless guest experiences.