Joey Yap

Hi, I’m Joey! I’ve been in the customer service industry for over 9 years, wearing many hats—from handling support calls and technical issues to sales, collections, and everything in between. I’ve worked with big names like Amazon and AT&T, so I know how to stay calm under pressure and keep things running smoothly, even on the busiest days.

I’m a people person through and through. I love helping customers, solving problems, and finding solutions that make everyone happy. I’m also pretty tech-savvy—comfortable with CRMs, Microsoft Office, Google Suite—you name it. I’m always open to feedback, always learning, and I bring a lot of heart to everything I do.

Whether I’m working remotely or as part of a team, I show up ready to listen, adapt, and get things done.