Joenorvel Cosa

EXPERIENCE DATA ENTRY CLERK / IT SUPPORT ▪ ▪ ▪ JOENORVEL COSA ▪ CONTACT INFORMATION-Taytayan Street, Poblacio, Danao, Bohol, Philippines 6344 - Apr 19, 1995 OBJECTIVE ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ SKILLS ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Data entry experience: Accurately inputted and verified large volumes of data on a daily basis. Excellent typing skills: Consistently achieved a high typing speed with a strong accuracy rate. Attention to detail: Carefully reviewed and cross-checked data for any errors or inconsistencies. Proficient in data management software: Utilized various software programs to organize and maintain data records. Ensure all computers and devices are in good condition for daily operation. Keep the devices updated to avoid future problems that may cause serious problems. Check and do maintenance every two months to keep them clean from dust that may cause a problem. Repair the hardware if there are some malfunctioning issues. Install new devices such as printers and others. Assists co-workers with their concerns about their devices. FRONT OFFICE RECEPTIONIST Seeking a challenging IT position to utilize my technical skills and experience, drive innovation and contribution to organizational growth. IT Support Tech Savvy Customer Support Web Designing Data Entry Technical Support Database management Computer Hardware and software troubleshooting Compassionate Detail-oriented ▪ ▪ ▪ English – Intermediate ▪ EFSET- C2 Level ▪ Tagalog – Native ▪ ▪ SEPT 2018 - JAN 2019 Site Supervisor for construction projects, overseeing crews and ensuring adherence to safety protocols. Collaborated with project managers, architects, and subcontractors to meet project goals and deadlines. ACCOUNT LOAN OFFICER LANGUAGES OCT 2019 - MAR 2020 Strong customer service skills gained through interacting with clients in a professional manner. Proficient in managing multiple phone lines and directing calls efficiently. Excellent organizational skills acquired through scheduling appointments and managing records. Skilled in using computer software and systems to perform administrative tasks effectively. COMMERCIAL SITE SUPERVISOR PANGLAO, BOHOL, PHILIPPINES ▪ NOV 2020 – AUG 2023 JAN 2018 – AUG 2018 Account Loan Officer: Managed and grew client portfolio, exceeding monthly origination targets by 20%. Conducted credit analysis, evaluated risk, and crafted customized loan packages for clients. Collaborated with cross-functional teams to streamline loan processing procedures, reducing turnaround time by 15%. Provided exceptional customer services, assisting clients with loan inquiries, documentation, and receiving issues. EDUCATION BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY JUN 2014 – OCT 2017