Joenorvel Cosa

 JOENORVEL COSA CONTACT INFORMATION - 76 D. Quoch Huong Thao Dien District 2 Ho Chi Minh City Vietnam - Apr 19, 1995 OBJECTIVE Seeking a challenging IT position to utilize my technical skills and experience, drive innovation and contribution to organizational growth. SKILLS IT Support Technician Computer Repair Customer Support Web Designing Data Entry Database management Computer Hardware and software troubleshooting Compassionate Detail-oriented Printer Repair LANGUAGES English – Intermediate EFSET- C2 Level Tagalog – Native EXPERIENCE DATA ENTRY SPECIALIST / IT SUPPORT TECHNICIAN NOV 2020 – AUG 2023 LGU – DANAO, BOHOL, PHILIPPINES Data entry experience: Accurately inputted and verified large volumes of data on a daily basis. Excellent typing skills: Consistently achieved a high typing speed with a strong accuracy rate. Attention to detail: Carefully reviewed and cross-checked data for any errors or inconsistencies. Proficient in data management software: Utilized various software programs to organize and maintain data records. Ensure all computers and devices are in good condition for daily operation. Keep the devices updated to avoid future problems that may cause serious problems. Check and do maintenance every two months to keep them clean from dust that may cause a problem. Repair the hardware if there are some malfunctioning issues. Install new devices such as printers and others. Assists co-workers with their concerns about their devices. Office LAN Network Construction and computer maintenance. FRONT OFFICE RECEPTIONIST OCT 2019 - MAR 2020 DENTAL CLINIC, TAGBILARAN CITY, BOHOL, PHILIPPINES Strong customer service skills gained through interacting with clients in a professional manner. Proficient in managing multiple phone lines and directing calls efficiently. Excellent organizational skills acquired through scheduling appointments and managing records. Skilled in using computer software and systems to perform administrative tasks effectively. COMMERCIAL SITE SUPERVISOR SEPT 2018 - JAN 2019 PANGLAO, BOHOL, PHILIPPINES Site Supervisor for construction projects, overseeing crews and ensuring adherence to safety protocols. Collaborated with project managers, architects, and subcontractors to meet project goals and deadlines. ACCOUNT LOAN OFFICER JAN 2018 – AUG 2018 CARD MRI/ CARD BANK INC., BOHOL, PHILIPPINES Account Loan Officer: Managed and grew client portfolio, exceeding monthly origination targets by 20%. Conducted credit analysis, evaluated risk, and crafted customized loan packages for clients. Collaborated with cross-functional teams to streamline loan processing procedures, reducing turnaround time by 15%. Provided exceptional customer services, assisting clients with loan inquiries, documentation, and receiving issues. Fast Food Crew Member SEPT 2014 – APR 2016 Fast Food – Tagbilaran City, Bohol, Philippines Taking orders, preparing food, operating the cash register, cleaning equipment, restocking supplies, managing inventory, and handling customer complaints. EDUCATION BACHELOR OF SCIENCE IN INFORMATION JUN 2014 – OCT 2017 TECHNOLOGY ACLC COLLEGE TAGBILARAN CITY, BOHOL, PHILIPPINES