Joel Mensah Ackman

Joel 10 Coleman Lane, Moncton Mensah-Ackman Joel Mensah-Ackman +1 -- Joel Mensah Professional Profile A versatile, results-driven professional with a robust background in research, business development, project management, and digital marketing. I bring a proven track record of growing business ventures and executing high-impact academic and business research. My expertise lies in analysing data to inform strategic decisions, leading cross-functional teams to achieve organisational goals, and integrating innovative technologies to enhance educational and business outcomes. With a commitment to continuous learning and adaptability in dynamic environments, I deliver measurable results that drive success in both corporate and non-profit sectors. Education Background September 2024 – Expected Completion Date: April 2026 July 2020 – September 2020 Crandall University Master of Management: Moncton, Canada. Relevant Courses: Managerial Economics, Strategic Management, Organisational Change Management, Managerial Ethics and Decision Making and Organizational Behaviour. Ghana-India Kofi Annan Centre of Excellence in ICT Certificate in Software Development: Accra, Ghana. Relevant Courses: Foundations in Software Engineering, JavaScript and Python Essential, HTML/CSS, Database Concepts and Technologies (Oracle). September 2015 – May 2019 Ghana Institute of Management and Public Administration. Bachelor in Business Administration (1st Class) World Education Service (WES) Certified: Accra, Ghana. Relevant Courses: Statistics, Micro and Macro Economics, Research Methods, Financial Management, E-commerce, Entrepreneurship, Business Page 1 of 6 Strategy, Management Information Systems, Management and Organizational Behaviour, SME Management. Work Experience August 2020 – Present FRC Forte Research Consult Senior Research Analyst: Accra, Ghana.  Developed and delivered comprehensive business plans, resulting in a 15% average increase in client revenue within the first year of implementation.  Conducted in-depth analysis of academic and business data, contributing to more informed decision-making for over 20 clients.  Supervised and mentored a team of 5 junior research analysts and interns, enhancing team productivity by 30% through targeted training and development.  Facilitated workshops on key business topics, including economics and financial management, leading to a 25% improvement in client understanding and application of concepts.  Successfully completed over 50 academic and business research projects, achieving a 95% client satisfaction rate. September 2019 – July 2020 Gender Centre for Empowering Development Assistant Project Manager: Accra, Ghana.  Spearheaded the formulation of project budgets totalling over $100,000, ensuring financial resources were optimally allocated across all project phases.  Led the digital transformation of key administrative and operational processes, reducing operational costs by 20% and improving efficiency.  Coordinated and monitored activities for a multi-country project spanning 5 West African nations, resulting in a 90% on-time project completion rate: Ghana, Nigeria, Sierra Leone, Gambia, and Mali.  Produced and presented detailed progress reports to international donor agencies, securing continued funding and support for ongoing initiatives. Page 2 of 6 June 2018 – September 2018 United States Agency for International Development (USAID) Information Technology Intern: Accra, Ghana.  Trained over 100 staff members in the effective use of ICT equipment and software, reducing IT-related incidents by 40%.  Managed and maintained a database of all ICT tools and equipment, ensuring 100% operational uptime across all issued devices.  Streamlined the process for handling ICT-related complaints, cutting resolution times by 25%. June 2017 – August 2017 AfroArab Microfinance Finance Intern: Accra, Ghana.  Provided financial literacy training to over 200 clients from lowincome backgrounds, resulting in a 20% increase in client savings.  Assisted in the preparation of financial statements, contributing to the timely submission of reports with 100% accuracy.  Ensured consistency between physical transactions and financial system reports, reducing discrepancies by 15%.  Advised 50+ prospective customers on suitable financial products, contributing to a 10% growth in the customer base. Leadership and Co-Curricular Projects November 2022 – May 2023 McKinsey Forward Program Participant: Accra, Ghana. Participated in a six-month personal development program facilitated by McKinsey and Co. to equip early to mid-level young professionals with the essential skills required to thrive in a modern workplace. The program explored competencies related to adaptability, teamwork, effective communication, problem-solving, and new ways of working in a digital world. Page 3 of 6 January 2020 – Present ScholarAid Ghana Co-Founder: Accra, Ghana. Founded a not-for-profit organisation dedicated to helping students reach their full potential by assisting them in overcoming the barriers present in their academic environment. Among our services are aiding students in finding prospective schools, providing private tutoring, providing access to internship opportunities, soft and hard skills development, and organising networking programs. February 2019 September 2021 The Fafefale Initiative Co-Founder: Accra, Ghana. Wrote a proposal that won a grant from the Ford Community Challenge to undertake a series of sanitation programs to reduce pollution in urban areas in Accra. These programs taught over 100 primary and high school students how to recycle and convert plastic waste into useful products, as well as other green environmental practices. May 2018 August 2018 Ghana Netherlands Business and Cultural Council Business Case Lead: Accra, Ghana/Ede, Netherlands. Led a team of Dutch and Ghanaian students to formulate a revenue model for an app created by MDF West Africa and Skill-ED, which helps Ghanaian entrepreneurs enhance their business competence. Volunteer Experience September 2015 – March 2019 Ghana Institute of Management and Public Administration Student Tutor: Accra, Ghana. Created and maintained a free teaching and learning forum that assisted students struggling with business-related courses. December 2014 – June 2024 Abiding Word Church Music Teacher and Choir Director: Accra, Ghana. Page 4 of 6 Directed the church choir’s musical endeavours and provided free music lessons to children in my community. Certifications and Awards April 2024 Google Analytics Academy Google Analytics for Beginners/Advanced. Relevant Topics: Report and dashboard generation, Campaign and Conversion Tracking. Data Configuration and Advanced Remarketing. December 2022 April 2024 ISC2 Official ISC2 CC Online Self-Paced Training – 1M. Relevant Topics: Security Principles, Incident Responses and Business Continuity and Disaster Recovery Concepts, Network Security, Access Control Concepts, and Security Operations. Skills and Competences Hard Skills  WordPress, enhancing brand visibility for multiple organisations. Research & Data Analysis: Advanced; developed and executed over 50 Soft Skills research projects with a 95% client  satisfaction rate.   Business Plan Formulation: Expert; successful co-founding of two initiatives authored business plans that increased and leading teams to achieve project client revenue by an average of 15%. goals. Digital Marketing: Proficient; skilled in  Teamwork & Communication: Improved Google Analytics, SEO, and online team collaboration by 30% through campaign management, achieving a participation in the McKinsey Forward 25% increase in online engagement for program.  clients.  Leadership: Demonstrated through the Problem-Solving & Creativity: Applied Graphic & Web Design: Proficient; adept innovative solutions in project in Adobe Illustrator, Photoshop, and management and educational initiatives, resulting in tangible community impact. Page 5 of 6  Public Speaking & Interpersonal Skills: (proficient), Photoshop (intermediate), Frequent presenter at workshops and and Visual Studio Code (beginner). training sessions, receiving positive WordPress/Elementor (advanced) feedback for clarity and engagement.  Software Proficiency  Languages Microsoft Office Suite (proficient), SPSS (Intermediate), Adobe Illustrator. Page 6 of 6 English (C1 Certified), French (Beginner).