Joel Etim

Joel Etim Sales Associate I am a Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. I also have Proven ability to establish and maintain excellent communication and relationships with clients. -- WORK EXPERIENCE Lagos, Nigeria SKILLS Telesales Excecutive OPAY Leadership skills 09/2020 - 08/2021, Nigeria Decision making problem solving Microsoft Office packages Achievements/Tasks Calling Potential clients and convincing them to partner with the Company. Excellent Communication skills Sending Follow up emails and Text to Customers. Updating sales Channel and Riders in the team. VOLUNTEER EXPERIENCE Weekly Report and Goal Chart. program Manager Tech4dev Sales Representative Aims Asset Management Limited 07/2017 - 08/2019, Nigeria Achievements/Tasks Organized and prioritized work to complete assignments in a timely, efficient manner. TRAINER Google CS FIRST Provided superior customer service to clients by addressing all questions and concerns. HONOR AWARDS Communicated effectively with company managers to understand the training and development needs of teams Best Sales Officer of the year (12/2018) Sales Operation Manager Leoplast 06/2015 - 05/2017, Nigeria Achievements/Tasks INTERESTS SINGING Fully engaged with team members to achieve the highest levels of productivity. Checked Sales and tracked Losses and Profit Functioned with strategic vision and a hands-on approach. CERTIFICATES Customer relationship and troubleshooting (08/2021 - 09/2021) EDUCATION Information and Communications Technology Yaba College of Technology 06/2009 - 09/2013, AIMS ASSET Lagos, Nigeria READING TRAVELLING