Joe Vargas Arango

JOE VARGAS ARANGO COMPLIANCE ASSOCIATE PROFESSIONAL PROFILE Compliance associate familiar with all business administration processes and tools. Excellent at time management and teamwork; transparency and complete willingness to improve administrative processes are some of the qualities that will make me a good fit for your company. My goal is to adapt to the company’s guidelines while I generate and propose creative and innovative ideas for the solution of setbacks. REFERENCES Cesar Andrés Arango General Manager - Productos Yupi Mariana Lozano Castaño SKILLS Microsoft Office: Word, PowerPoint and Excel Softwares: RentManager, Teamwork Communication Translation Accounting support Customer Service WORK EXPERIENCE GLOBAL LOGISTICS DATA SYSTEMS - Administrative Associate 06/2022 – PRESENT Handling office tasks, such as filing, generating reports and presentations and reordering supplies. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, create presentations, and conduct research. Maintain polite and professional communication via phone, e-mail, and mail. Organizing files. Document collection. LANGUAGES English - C1 Spanish - Native STUDIES UNIVERSIDAD DE SAN BUENAVENTURA BUSINESS ADMINISTRATION´S DEGREE Class 2022 COLEGIO BILINGÜE DIANA OESE WEST OF HUDSON PROPERTIES - Administrative and Accounting Assistant 11/2021 – 05/2022 Provide assistance in the process of paying monthly bills for each of the properties send approval emails for service orders for each property. Contact vendors asking for monthly bills Keep the company's administration program up to date. Organize the payment of commissions to brokers. BACHELOR´S DEGREE Class 2016 AMAZON OPERATION SERVICES (Amazon.com) - Bilingual Customer Service Agent 06/2020 – 11/2021 - Review, Modify and control orders for merchandise orders from customers in the US and Canada - Assist clients in the US and Canada with problems related to their merchandise orders. - Assist customers in the US and Canada with issues related to the security of their Amazon accounts. - Assist clients in the US and Canada with updating data within the virtual platform. - Monitor compliance with metrics such as follow-up calls and Level of understanding by the client. VARTEC LTDA - Head of Internal Support 08/2017 – 01/2019 Schedule, organize, control and deliver to final consumer, the work carried out in the Company's Technical Laboratory. Design, implement and measure the Marketing Strategies of the Company. Vartec Ltda - Sale Assistant 07/2016 – 07/2017 Schedule appointments for private patients and E.P.S Store patient´s files In Shop Attention Front Desk tasks