Joe-na Co

NAME: JOE-NA Y. CO ADDRESS: BLK 38 LOT 2 MANFIL KAPAYAPAAN VILLE SUBDIVISION, CANLUBANG, CALAMBA CITY CONTACT NUMBERS: - / - EMAIL ADDRESS:-_____________________________________________________________________________ OBJECTIVE:Seeking to apply of any available job that fits my qualifications. WORK EXPERIENCE:Konsyg Pte Ltd. (Homebased job) Started: June 28, 2018 - Present Position: Researcher/List Builder FREELANCER (Homebased Job) Started: June 2017 - Present Positions: List builder, data mining, data entry and data lead researcher/ Chat Support Representative/ Virtual Assistant/ Account Specialist AFNI PHILIPPINES Commonwealth, Quezon City From November 29, 2016 – June 23,2017POSITION: BILLING CHAT SUPPORT SPECIALIST ACCOUNT: COMCAST JOB DESCRIPTION: Responsible in providing excellent customer experience Responsible in Billing concerns such as Bill explanation, Bill Disputes and other Billing Issues Processing Payments, Setting up payment extensions Responsible in Closing orders for (Cable, Internet, Phone Service and Home Security) Assisting 2 Customers at the same time TELUS INTERNATIONAL PHILIPPINES GF, Telus House, Araneta Center Cubao , Quezon City From January 7, 2016-November 2, 2016 POSITION: SALES CHAT SUPPORT REPRESENTATIVE ACCOUNT:DELL APOS CHAT US SALES JOB DESCRIPTION: Responsible in providing excellent Customer Service to the customer Responsible in closing orders Responsible in processing payment Assisting 4 Customers at the same time SCOPEWORKS ASIA Cabuyao Laguna From May 11, 2015 – December 2016 POSITION: QUALITY CONTROL SPECIALIST ACCOUNT:Voice to Text JOB DESCRIPTION: Assigned in Quality Assurance CONVERGYS First Technopod Building, Lakeside, Evozone IT Park, Sta. Rosa City, Laguna From October 22, 2012 To May 28, 2013 POSITION: TECHNICAL SUPPORT REPRESENTATIVE LEVEL 2 ACCOUNT:Blackberry Device Support JOB DESCRIPTION: Responsible in billing and collections (Including bill disputes, processing the payment and call back for payments) Supporting Blackberry Devices Troubleshooting Mobile Phones, Internet and other issues. CAGE PROFESSIONAL STAFF INC.104 Energy OPT Bldg, Prime Street, Madrigal Business Park 2, Alabang, Muntinlupa City From September 2011 to September 2012 POSITION: -HR/FINANCE ASSISTANT AND ADMIN ASSISTANT - CUSTOMER SERVICE REPRESENTATIVE ACCOUNT:FUN AND SUN GETAWAYS JOB DESCRIPTION: (HR ADMIN) Responsible in paper works and preparing financial statements. Responsible in hiring people Administration works JOB DESCRIPTION: (CUSTOMER SERVICE REPRESENTATIVE) Responsible in Hotel and Resort Reservations Responsible in processing the payment Responsible in collecting payments (collections AMERICAN DATA EXCHANGE COMPLICATED PREGNANCY Bldg. 17, Don Mariano Lim Industrial Compound (La Fuerza), Alabang-Zapote Road, Las Pinas City From August 5, 2009 to October 2010 POSITION:BUSINESS PROCESS ASSOCIATE ACCOUNT:EPIC/ESCROW/ NON-VOICE BACK OFFICE WORK JOB DESCRIPTION: Responsible in encoding the payments and other data. Responsible in sending emails in Nevada (Nevada Deed Package) Responsible in encoding the prospect buyers of property and land. TAFT OFFSHORE SOLUTIONS INC. COMPANY CLOSED 4th Floor Endriga Bldg. 2270 Taft Avenue, Malate Manila From August 2007 to February 2009 POSITION: OUTBOUND SALES REPRESENTATIVE ACCOUNTS:MX LOGIC and BREATHE EZ HOMES CAMPAIGN JOB DESCRIPTION: Responsible in Surveys, Appointment Setting and processing payments In MX Logic, responsible in calling the providers to do surveys for computer software and responsible in processing the payment In Breathe EZ Homes, responsible in calling the consumers to do surveys for health products. Collecting and Processing the payment as well. PERSONAL BACKGROUND: AGE:33 Years Old SEX:Female CIVIL STATUS:Married RELIGION:BORN AGAIN CHRISTIAN QUALITIES AND SKILLS Articulate Organized and self-disciplined Professional in appearance and in manner Has Strong Leadership Qualities Hardworking and Patient Knowledgeable in preparin financial statements, Microsoft Office (Word, Excel, Powerpoint, Movie Maker) and Internet EDUCATIONAL BACKGOUND: COLLEGESAINT JOHN COLLEGES Chipeco Avenue, Calamba City Bachelor of Science in Accountancy Irregular 3rd Year- HIGHSCHOOLKOLEHIYO DE CANLUBANG BATCH 2002 Joe-Na Y. Co Applicant