Jodie Mcgruer

Jodie Mcgruer- Qualifications *Sought After Virtual Assistant *Project Coordination *Spreadsheets *Research *Accounts Payable Expert*Excellent Time Management *Customer Service Guru *Payroll *Supervisory Skills *Excellent Prioritization *Accounts Receivable *Highly Proficient in Excel *Data Collection *CRM Tools *Data Entry *Reconciliation *Remote Control*Tutorials/Webinars Relevant Experience Upwork Quality Assurant Agent/Tech Support/Customer Service Android Technical Support Call Center, Tier One and Tier Two Technical Support Specialist and Help Desk Technician, strong analytical skills and the ability to think outside the box to solve issues, handling customer situations in a professional manner, database architecture, Informix and SQL as well as networking protocol, assisting and mentoring analyst personnel. Customer Service Guru, dazzling customers each and everyday. Mile At A Time Trucking Virtual Dispatcher/Manager Responsible for keeping records, heavy data entry, monitoring driver daily logs for errors or violations, and the monitoring of both drivers in relation to their remaining hos and equipment as to its availability, Weather accuracy for of all the drivers’ locations. Excellent grasp of numerous computer programs to aid dispatchers. I have excellent intuition and complete knowledge of the transportation industry. Employers Insurance Group Administrative Specialist IV Processing worker’s compensation checks, processing payroll, approx. 1000 – 3000 checks a day, heavy accounts payable, research issues, advise and resolve computer issues, establish and update procedure manuals, organize meetings, cross trained on all positions in administration, maintain high standards despite pressing deadlines, resolve issues for disgruntled customers, operate all related equipment and maintain related equipment, multi-task and be versatile. Reno Green Accounting Clerk General Ledger, Business Works, Heavy Accounts Receivable, heavy data entry, making deposits, running credit card payments, posting payments, implementing checks & balances to protect the company and prevent theft that had occurred in the past, end of month reports, closing end of month, contracts, & basic office support At&t Customer Service Call Center, Wireless hook ups, diagnose & repair issues, reinstall software, backups, recommend software, setup, fix errors, computer configuration, and basic customer service.