Jocelyn Souza
Software Quality Assurance Analyst | Manual & Automation QA-
-
Ribeirão Preto - SP
jocelyn-souza
JocelynSouza
Summary
Software Quality Assurance Analyst with 5 years of experience in technology, focusing on manual testing,
functional testing, API testing, and usability validation. Experienced in agile environments within crossfunctional squads, contributing to the quality assurance of digital products. Skilled in UI/UX validation,
responsiveness testing, mobile and CMS (WordPress) platforms, exploratory testing techniques, and scenario
writing in Gherkin. Currently developing practical skills in test automation using Cypress. Also has knowledge
of JavaScript and SQL queries to support data validation.
Professional Experience
Quality Assurance Analyst, Fairy Solutions
Worked on multiple simultaneous development fronts in an agile environment.
Executed functional, exploratory, usability, and responsive testing for web
applications. Gained experience with WordPress-based sites and CMS platforms.
Used AI tools to assist in generating test scenario ideas and collaborated closely
with the development team for technical alignment. Used ClickUp for task
management and tracking.
10/2024 – 05/2025
QA Analyst, Travel Technology Interactive
Performed functional and API testing for aviation and logistics systems. Applied
techniques such as equivalence partitioning, boundary value analysis, decision
tables, and exploratory testing. Logged issues in Azure DevOps, organized execution
spreadsheets, and participated in weekly follow-up meetings. Test documentation
was primarily written in Portuguese. Maintained regular communication with
developers to analyze the impact of new features.
01/2022 – 10/2024
Junior Support Analyst, Travel Technology Interactive
Provided client support and incident triage. Conducted tests in staging
environments to confirm or reject failures before escalation to the technical team.
Delivered internal and external training sessions in Portuguese and English.
Supported the QA team in testing for profile release.
01/2020 – 01/2022
Education
Bachelor’s Degree in International Relations,
UNAERP - Universidade Ribeirão Preto
2015 – 2019
Technical Skills
Testing
Functional Testing, UI/UX Validation, Responsive
Testing, Usability Testing, Exploratory Testing, API
Testing (Postman, Insomnia)
Automation & Frameworks:
Cypress (in practical application), Gherkin,
Cucumber
Languages & Queries
Basic JavaScript, SQL Queries
Tools
Azure DevOps, ClickUp, Swagger, WordPress,
Insomnia
Methodologies
Scrum, Agile Testing
Languages
Portuguese (Native), English (Advanced)
Complementary Courses
Quality Assurance Fundamentals, Alura
Software Testing Mentorship, JLIMA
Software Testing, EBAC
Introduction to REST API Testing, JLIMA
API Testing with Postman + Automation Integration, Udemy
Modern Cypress – Beginner to Advanced, Udemy
Git and GitHub for Beginners, Udemy
Git + CI/CD, Udemy
Programming Fundamental, PrograMaria
HTML5 e CSS3, Estudonauta
Digital Accessibility Course, Udemy
