Hello!
Thank you for the time checking and considering my application and considering my services as an Amazon Account
Manager. But before you decide you may want to check these basic online requirements to see if it also fit in your
standards. I have provided the following information for your reference:
ONLINE PROFILES AND PORTFOLIO
http://jocelynamis.strikingly.com/
https://www.linkedin.com/in/jocelyn-am-is-19659b121/
Jocelyn.amis01
PERSONALITY TEST
SPEED TEST
TYPING TEST
HARDWARE SPECIFICATION
POWER INTERRUPTIONS
Power interruptions rarely occur in our area. Should there be a sudden interruption, I do have generator as a back-up
power supply. Despite these technical flaws, I can assure you that this will not affect the quality of my work and
performance. There might be some challenges along the way, but if we both work positively, we'll be a great team for
sure. So, if you still consider taking my services, I am available for long-term and short-term employment. Again, thank
you and looking forward to helping you and your business.
Jocelyn Am-is
TOOLS CAPABLE OF USING
AMAZON
JOCELYN AM-IS
AMAZON ACCOUNT
MANAGER
- Jungle Scout
- Helium 10
- DS Amazon Quick View
- Microsoft Office ( Excel, Word, Powerpoint)
- GSuite (Google calendar, Docs, Drive, Sheets, Slide)
- Task Management (Asana)
- Basic Pivot Table Creation
- Canva
- Adobe Photoshop
PERSONAL BACKGROUND
I am a Filipino Virtual assistant with 10 years of
experience as an IT Service Desk , a Customer
Service and Data Analyst. Currently I am enrolled
in the Amazon Seller Masterclass to be fully
comprehensive in Amazon FBA. I aim to make the
best use of available resources to achieve your
desired results and to have honest and open
communication with you for me to fully
understand your requirements and deliver
superior work quality
EMERGING SKILLS
- Product Research and Product Listing
- Supplier Sourcing
- Inventory Management
- Amazon Keyword Research and Optimization
- Amazon PPC Management
- Google Ad
CONNECT WITH ME!
EMAIL :-WEBSITE : Jocelynamis.strikingly.com
SKYPE : jocelyn.amis01
LINKEDIN: https://www.linkedin.com/in/jocelynam-is-19659b121/
WORK EXPERIENCE
INTAKE SPECIALIST
Home Oxygen Company LLC | April 2017 to present
- Process orders for durable medical equipment as well as
coordinate with the doctor and patient to ensure that order
will be process properly and in timely manner
IT SERVICE DESK
ATOS Information Technology | June 2014 - April 2017
Creates tickets and provide support for OSS technicians ,
dispatchers queries and requests. Troubleshoot their software
issues for MAC and PC as well as monitor tickets to ensure
calls are responded to and resolved within SLA, via phone \
email\ ticketing system
CUSTOMER SERVICE/ COLLECTION REPRESENTATIVE
SYKES Information Technology | March 2011 - April 2014
- Accountable for reducing delinquency for assigned accounts.
Provides customer service regarding collection issues, process
customer refunds, process and review account adjustments,
resolve client discrepancies and short payments.
DELL TECHNICAL SUPPORT
ETELECARE Global Solutions | August 2007 - March 2011
-Diagnose and resolve technical hardware and software issues
involving internet connectivity as well as responding to
queries, runs diagnostic programs, isolates problems and
determines and implements solution.
TRANING AND CERTIFICATION
AMAZON VA MASTERCLASS
www.amazonsellerva.com,
