Always guaranteed to customers precise information about their plans, service and accounts management.
Identified new opportunities to improve customer experience and worked with the team to implement effective solutions.
Collaborated with other departments to resolve issues and improve efficiency in customer service.
Worked in a high-pressure environment to resolve customers issues and inquiries in a timely manner.
Provided technical support and resolved issues related to our products and services.
Focused on providing an exceptional customer experience and exceeding customer expectations.