Jobi-Ann Peterkin

Lot 161A Catherine Mount Montego Bay St James Phone - /- E-mail-Jobi-Ann Peterkin Objective To be a very loyal and determine employee and is always willing to take up a challenge Marital Status Single Date of birth January 14, 1990 Education- Mount Alvernia High School- Montego Bay Community College Qualifications CXC Information Technology    1 Mathematics                      1 Principles of Business       2 Office Administration         2 Principles of Accounts 1 English A 2 Cape Management of Business 2 Accounts 1 Sociology 3 Caribbean Studies 2 Professional experience Alliance One Quality Assurance Agent Monitor the calls completed by the Customer Service Representative to ensure that all the procedures are being followed. Worked as collection agent for Finger Hut department Strobe Communication AT&T-retention of customers account E-services Telemarketing Freelancing Worked as a Customer Service Representative, Data Entry Clerk, Inbound and outbound sales, telemarketer and Lead Generator. Additional professional activities Spotlight Training (2012): Customer Service Email & Internet Usage Awards received Employee of the month Interests and activities Reading and Playing sports ReferenceCrystal Thomas Teacher DRG Grant - Averil Ricketts Merchandiser Cambridge Dist. -