I am an enthusiastic, reliable, well-organized, and hardworking individual with over 16 years of work experience and 4 years of customer service. I have provided professional, efficient, and top-notch quality service to various businesses onshore and offshore.
I am skilled and well-equipped to communicate with clients in different channels, be it via phone, email or chat. I have a vast experience with Live Chat support and Zendesk but I am beyond eager to learn using new tools that could help me get the job done well.
I meet deadlines and always do my best, going above and beyond for the clients. I am a team player but can steer the ship alone if need be. I look forward to working with you to provide excellent, top-of-the-line customer service and anything else I can help with!
Work Achievements
Top Team Lead of the Month – November 2016
Top Team Lead of the Month – October 2016
Top Employee of the Year – 2015
Top Employee of the Year – 2014
Top Employee of the Year – 2013