Jobelle Shane Melendrez

 Jobelle Shane Contegino Melendrez 4962 Sitio 6, Bagumbayan, Santa Cruz Laguna--_____________________________________________________________________________ OBJECTIVE I am a self-motivated individual seeking a role as a Virtual Assistant offering excellent organizational and customer service skills. QUALIFICATIONS Ability to work independently from a remote location Strong computer skills Detail oriented and organized Ability to manage multiple projects and deadlines at once Strong interpersonal skills PROFESSIONAL EXPERIENCE Part Time Cashier Waltermart Los Banos, Laguna November 2012 – January 2013 Handle cash, credit or check transactions with customers Scan goods and collect payments Ensure pricing is correct Issue change, receipts, refunds, or tickets Redeem stamps and coupons Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change Resolve customer complaints, guide them and provide relevant information Bag items carefully Maintain clean and tidy checkout areas Keep reports of transactions Process returns and check to see if items are damaged Answer customers' questions and get a manager if answer does not solve the issue Bag, box or wrap packages Pleasantly deal with customers to ensure satisfaction EDUCATIONAL BACKGROUND Laguna State Polytechnic University Bachelor of Science in Hotel and Restaurant Management Bubukal, Sta Cruz, Laguna- CHARACTER REFERENCE Edan Mae D. Lintag Area Supervisor, DSWD Region IV-A CALABARZON- Joy Edlyn Melendrez Accounting Analyst, 3M Global Service Center APAC Inc- Leslie Salazar Laguna State Polytechnic University, CHMT Professor- I hereby certify that the above statements are true and correct. Jobelle Shane C. Melendrez Applicant