I have 6 years experience as Customer Service both voice and non-voice handling different accounts. I also worked as Email support from an e-Commerce store handling customer inquiries, provide order status, check with our printers about the status of orders, check tracking numbers and process refunds when necessary. I am experienced with Shopify, Amazon Seller central, Trello, Slack, ticketing systems such as Gorgias, Re-amaze, Groove, and Zendesk. I also worked as VA from a Real Estate firm and I used to generate leads, web research and data entry. I'm able to take on new work immediately and look forward to speaking with you about your VA needs.