Jobelle Jacinto

JOBELLE Portfolio JACINTO JOBELLE Portfolio JACINTO YEARS OF EXPERIENCE 6 years of experience as Customer Service support with Financial, Telecommunications, Retail and Tele sales field. 01 02 About Me My name is Jobelle Jacinto and I am a tenured Customer Service representative for the past six years. I am passionate about creating designs, editing photos, travelling and hopefully blogging in the near future. The years I spent in the BPO industry taught me a lot of things and I am very much grateful to the people who gave me the opportunity to grow and shape my skills in a day to day encounter with different personalities and views. I believe that it is about time for me to come out of my comfort zone and start working on another skills I acquired. I am looking forward to work with your company. WORK EXPERIENCE 04 05 RESULTS COMPANIES CONVERGYS Attained top performance in mobile sales with targeted, highly satisfied business customers by delivering exemplary service and assistance. Maintained financial accounts by processing customer adjustments. Handled disputes and claims on customer's transactions. 03 WORK EXPERIENCE MCDONALDS 01 SPI GLOBAL 02 03 Operated as full-service crew in mall establishment by taking orders, preparing meals and collecting payments. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers. 04 EGS JOBELLE JACINTO EDUCATION COLLEGE ELEMENTARY HIGH SCHOOL Diosdado Macapagal Elementary School Carlos L. Albert High School St. Jude College of Manila Trimex Colleges (Business Administration major in Financial Management) 05 SKILLS AND ABILITIES 06 Photo editing Customer Service Email Marketing Complain resolution Market Research Social media Advertising Article writing JOBELLE JACINTO Content designing LET'S WORK TOGETHER 07 EMAIL- - MAILING ADDRESS 59 A Mabini st Poblacion Biñan LAG 4024 Philippines JOBELLE JACINTO MOBILE