Joaquin C. Diquiatco IV

Joaquin C. Diquiatco IV #2 Georgia Tech. Univ. Hills Subdivision Malabon City, Metro Manila 1470 -- OBJECTIVE: To obtain a position which will enable me to utilize my skills in technical support, troubleshooting and maintenance of network services in a well established organization. WORKING EXPERIENCE: TECHNICAL SUPPORT REPRESENTATIVE CALL CENTER AGENT VXI GLOBAL SOLUTIONS (Waltermart North Edsa, Narig Quezon City) May 2015 – December 10, 2016 Technical Support representative ( AT&T Uverse) CUSTOMER SERVICE REPRESENTATIVE CALL CENTER AGENT CONVERGYS PHILIPPINES (former Stream Global Services) (2F Worldwide Corporate Center, Brgy. Highway Hi (Shaw Boulevard)Mandaluyong City) March 2014 – January 2, 2015 Customer Service (SiriusXM Satelite Radio) TECHNICAL SUPPORT CALL CENTER AGENT CONVERGYS SAN LAZARO (7th and 8th Floors, CPSC-Vertex One Building, San Lazaro Tourism and Business Park, Francis P. Yuseco, Manila) September 2013 – December 2013 Call Center Agent from AT&T Uverse (Finished training and endorsed to production floor) ENGLISH HOME BASED EMAIL RESPONDER NEW MEDIA SERVICES (4 Dundass Grove, Botanic Ridge, Victoria , 3977 Australia) May 2013 – September 2013 Responds to emails daily from Monday to Friday. TECHNICAL SUPPORT & NETWORK MANAGER CYCLEMAR CALOOCAN CORP. (Grace Park, Caloocan City) October 2009 – May 2012 Manipulates and maintains MS SQL database, and responsible for computer and network maintenance. IT STAFF & NETWORK MANAGER ST. AGUSTINE SCHOOL OF NURSING (Caloocan City) November 2007 – February 2008 On the Job Training, 300 hours; Installed and maintained structured cabling of 54 units of computer within the school, and responsible for computer and network maintenance. EDUCATIONAL BACKGROUND: - AMA Computer Learning Center (Caloocan) Networking Telecommunications Technology (Graduate 2013) - Notre Dame of Greater Manila (Caloocan) -High School Diploma PERSONAL BACKGROUND: Nickname: “Jayson” Age: 25 y/o Civil Status: Single Gender: Male Birth date: October 21, 1989 Height: 5’8 Weight: 60 kg. Interests & Hobbies: Computer games and gadgets, badminton. Skills: Fluent in English and Filipino, knowledgeable in Microsoft Programs and troubleshooting, efficient and hardworking. Reference is available upon request.