Hi,
My name is Joaquim Mac-Mahon, from Luanda, Angola, UTC+1 time zone.
I am a native Portuguese speaker who also communicates in English, and
Spanish.
I have 15+ years of experience providing IT customer support services for large companies, SMBs, and individuals.
I´m interested in freelance, part-time, full-time, remote or on-site work such as L1/L2 end-user and desktop support, locals or cloud-based networks and systems support, M365 products and services support, entry level AI training tasks, entry level Data management tasks.
I focus on fast response times, problem solving, top CSAT scores.