JOÃO EUSÉBIO
- |-| LinkedIn:
https://www.linkedin.com/in/joao-eusebio-/
Lisboa, Portugal
SUMMARY
Dynamic and results-driven Product Manager with a robust background in
Electronics and Telecommunications, complemented by an MSc in
International Business Management. Proven expertise in leading end-toend product lifecycles, with a strong focus on customer-centric design, AIpowered applications, and strategic road mapping. Adept at aligning
business and technical objectives, securing key wins, and leading
multidisciplinary teams to deliver impactful solutions. Key competencies
include:
Creating buy-in for the product vision both internally and with key
external partners
Developing product pricing and positioning strategies
Translating product strategy into detailed requirements and prototypes
COMPETENCES
Product Lifecycle Management: Expertise in overseeing the entire product
lifecycle, from conception to launch.
Strategic Planning: Ability to develop and implement strategic plans that
align with business goals.
Market Analysis: Skilled in analysing market trends and customer needs to
inform product strategy.
Cross-functional Leadership: Proficient in leading and coordinating teams
across various functions.
SKILLS
Identifying and validating new product opportunities
Managing relationships with key stakeholders to ensure product success.
Creating and maintaining product roadmaps
Strong communication skills, both written and verbal
Adapting and thriving in challenging environments
Developing and evaluating business models to drive growth
ACHIEVEMENTS (2024)
Related to Founder of Startup: Led a product discovery initiative
using user interviews and focus groups to identify pain points.
Analysed data to improve product features and user satisfaction.
Created a new product line, developing a strategy across
engineering, marketing, legal, partnerships, and customer
engagement. Launched the product at a major event, generating
significant interest and initial customer buy-in.
Related to Ericsson: Received company recognition for shaping
product strategy at Ericsson. Worked with IBM to create a new
network for emergency services in Great Britain. Led a strategy to
update Ericsson's products to a cloud microservices architecture,
assessing 37 customers and securing 5 transformations.
EXPERIENCE
January 2016 Present |
Portugal, United
States, Poland
Senior Enterprise Architect, Ericsson
· Product Strategy & Market Alignment: Designed and facilitated workshops to
define product strategies, validate product-market fit, and align features with
customer needs, driving impactful business outcomes.
· Customer-Centric Problem Solving: Engaged directly with customers to
understand requirements and uncover pain points, translating insights into
actionable product improvements and tailored solutions.
· Feature Prioritization & Collaboration: Scoped and prioritized product features in
collaboration with cross-functional teams, ensuring alignment with customer
impact, strategic goals, and operational feasibility.
· Customer-Centric Innovation: Translated customer feedback and market insights
into actionable product improvements, directly influencing Ericsson’s roadmap to
address evolving market demands.
· Achievements: Contributed to the assessment, ideation, and scoping of features
like Catalog-to-Catalog synchronization, which originated from a deep
understanding of customer pain points identified during negotiations for a major
project with a South African customer. This prioritization significantly improved
product functionality and customer satisfaction. Contributed to the product
roadmap by introducing features in product lifecycle management, including a
new user interface that enables customers to develop offers from idea to launch,
automating activities for different personas at various stages of the product
cycle.
2024 – 2025 |
Portugal
Founder, Ideaflow
· Customer-Centric Problem Solving: Identified a market gap in the house-hold
services, aiming to automate and simplify house-hold services such as electricity,
gas, insurance, credits.
· Researched the market, tackling statistical data to uncover data points on
Portuguese family spendings reality. This exercise contributed to estimate the
TAM, SOM, SAM.
· Defined the overall product strategy, focusing on a first-to-market approach for
electricity, to guide development and align stakeholders with a clear roadmap.
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· Defined and designed new disruptive models, based on SaaS licensing, for our
first-market approach.
· Directed a team which built core features of an app that allows users to select,
compare, and onboard new electricity offers in real-time by adding their digital
invoice.
· Established partnerships with energy operators, to integrate our APP and
onboard Customers regarding new sales.
· Defined and designed new disruptive models, based on SaaS licensing, for our
first-market approach.
Achievements: Launched an MVP that addressed key industry pain points, initially
targeted to early product adopters.
2015 – 2016 |
Portugal
Product Manager, CELFOCUS
· Aligned with the company strategy to productize in-house software. Contributed
to the team by rolling out an initial product discovery phase with existing
customers to uncover pain points and identify opportunities for new features.
· Developed Comprehensive Marketing Assets: Created and maintained product
marketing materials, including Product Overviews, Product Roadmaps, Customer
Testimonials, and communication assets increasing product visibility and
supporting sales efforts.
· Customer-Centric Product Development: Gathered and analysed customer
feedback, integrating insights into the product roadmap to improve functionality
and enhance customer satisfaction.
· Achieved Industry Certification: Led the product to attain TM Forum eTOM
compliance, positioning it as an industry-standard solution and increasing
credibility among enterprise customers.
Achievements: Successfully launched new features, enhancing company portfolio,
supported Customer Accounts with product positioning in major prospects
(Vodafone Hungary, Vodafone UK, Vodafone Portugal).
2012 – 2015 |
Portugal, Dubai
Engineering Manager, CELFOCUS
· Directed a team of 15 engineers, under the domain of software integration &
order management, from a project of > 40 persons.
· Managed priorities, plans, resources under a BSS transformation project which
went live successfully in 5 phases.
· Responsible and accountable for the engineering team, to develop functionality
aligned with design, testing and customer needs.
· Facilitated teams cross-collaboration, working on items that touch severall
domain areas.
· Idealized and elaborated plans to automate team tasks, to promote motivation,
and team spirit.
· Managed project budgets, such as estimations, resources, and other collaterals.
Achievements: Successfully deployed a 2-year international transformation
project in 5 phases across 5 applications, delivered on time and within budget.
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2009 – 2012 |
Portugal, Dubai
Software Developer, CELFOCUS
· Developed integration APIs for data exchange.
· Designed scalable interfaces for performance optimization.
· Aligned integration solutions with technical strategies.
· Documented workflows for maintainability.
· Provided go-live support and resolved deployment issues.
Achievements: Successfully deployed multiple integration solutions, improving
system efficiency.
EDUCATION
Postgraduate in Advanced Product Management, Carnegie Mellon
University -)
MSc in International Management, ISCTE Business School -)
MSc in Engineering - Computer Science & Telecommunications,
Escola Superior de Tecnologia -)
ADDITIONAL TRAINING
Spanish A1.2 – Instituto Espanhol Línguas (2024)
Product Management, Product School (2023)
Design Thinking, IDEOU (2023)
Scaled Agile Framework, Ericsson (2022)
Advanced Architecting on AWS (2022)
Architecting on AWS (2021)
AWS Cloud Practitioner Certificate (2021)
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