Joannmae Tesiorna

JOANNMAE TESIORNA VIRTUAL ASSISTANT: ADMINISTRATIVE / GENERALIST About Me Extremely motivated to constantly learn and develop my skills and grow professionally. VIRTUAL ASSISTANT SKILLS Reliable & Flexible Administrative skills Basic Payroll and Accounting Inventory and File Management Sales and Marketing I am confident in my ability to make anything I put my mind to succeed. I work quickly, positively, and efficiently because I always choose to love what I do. Contact Commonwealth, Quezon City, Metro Manila, Philippines 1121- Data Entry Internet Searching Proficient in Microsoft office and Google products CUSTOMER SERVICE SKILLS Clear Communication Skills Phone & Email Support Ability to use "Positive Language" A calming presence ability Empathy ability Attentive and Observant Coordinating and dealing with key accounts (- jmctesiorna OTHER SKILLS & ABILITIES Basic Photo & Video Editing Education BSBA major in MANAGEMENT Far Eastern University, (FEU-FERN), Quezon City, Philippines 2007 - 2010 Tutoring Teaching Social Media Marketing Social Media Apps Navigation Time Management Ability to Plan & Strategize Eagerness to Learn and grow WORKING EXPERIENCE Interest ACCOUNTING & ADMIN ASSISTANT 2015 - 2016 MPM CONSULTING SERVICES INC. . INTERNET TRAVEL FOOD DIY SPORTS PETS PHOTOGRAPHY GAMES Apps & Tools Microsoft Office Google Apps Social Media Platforms (FB, Instagram, etc.) Communication (Skype, Gmail, etc.) Company grew revenue and increase acquired clients by more than 200% in a 12-month period by performing diverse duties and ensuring quality of work is met at all times as part of the registration, payroll and accounting team. Preparation, processing, encoding, compute, monitoring client's legal forms and documents for service availed. Communicate and report to management/client the status and/or issues of the data given, and provide possible solution, if problems occur. Ensure the completeness and accuracy of clients' documents. Research and keep updated to the current rules and memorandum issued by the government entity. Adobe Photoshop and Editor SR. AUDIT STAFF (INTERNAL) Multimedia Tools (Canva, PhotoGrid, Pixlr, etc.) - ROYALE Website/Blogsite (Wordpress & Wix) Project Management (Trello, Smartsheet) Password Management (LastPass) DISC Personality A. STEADINESS 33% C. COMPLIANCE 26% B. DOMINANCE 30% D. INFLUENCE 10% Company increase efficiency and improve it's internal system and operation by strictly implementing the company's Standard Operating Procedure (SOP), by performing examination and evaluation to each department and branches' operation and reports. Ensure the completeness and accuracy of the given report submitted by financial department by conducting audit on its inventory, financial and sales records. Develop, document, implement, test, and maintain a comprehensive internal audit plan and system of internal controls to help provide assurance that applicable regulations, company policies and procedures are carefully complied. Identify, assess, and evaluate the company’s risk areas; make appropriate recommendations for improved internal controls and accounting procedures; and research and adopt industry best practices where appropriate. Prepare necessary Audit Findings Reports for the Office of the President and Office of the Chairman. ADDENDUM INTERNET SPEEDTEST LAPTOP SPECIFICATIONS