JOANNE MARIE BONTO
Virtual Assistant
Hello, I am Joanne. I have been a Customer Service Representative
for more than two years and looking to transition to a Virtual
Assistant career. I can help you lessen your workload by doing
administrative tasks, preparing and posting content, and, customer
service because as a business owner I know how important it is to
you to focus more on revenue-generating strategy for your
business growth. As my main goal is to provide you with 101% client
satisfaction.
Joanne B.
CONTACT-
-
juanamaryagalindo
EXPERTISE
Administrative Task
Email and Calendar
Management
Social Media Management
Customer Service
Basic Graphic Design
Data Entry
Research
TOOLS
Facebook, IG, YT and,
LinkedIn
WORK EXPERIENCE
SOCIAL MEDIA MANAGER
Chef & Meals
April 2020January 2021
Posting content regularly on Facebook, YT, and IG
Basic video editing of the content
Schedule content posting on Buffer.
Re-share content on related groups.
Responding to DM and comments to make sure to gain
engagement.
CUSTOMER SERVICE REP
2018 - 2019
Telus International Philippines Inc. .
Do outbound and inbound calls from the patients and
providers.
Perform patient registration and insurance verification
and schedule them for radiology examination.
Guide patients through this sometimes difficult process by
kindly talking them through the steps and answering their
questions and concerns.
Cross-train and help as needed in other departments (i.e.
scheduling, medical records, etc. )
SHIFT SUPERVISOR
-
Familymart Philippine CVS Inc.,
Oversees the proper execution of all daily technical and
production-related store activities.
Assist all aspects of management in sales and manpower
of store shift operations.
Prepare monthly administrative reports.
Gmail and Calendly
Voip; AvayaOne X, Ring
Central
Excel, MS Word, PDF, MS
Office
Canva
EDUCATION
CAMARINES NORTE STATE COLLEGE 2007 - 2011
Bachelor of Science in Business Administration major in
Marketing Management
