Joanne Hontiveros

I am excited to apply for the Customer Service Representative position at your esteemed organization. As an experienced Customer Service Representative with 4 years and 9 months of experience, I have developed strong skills in managing customer queries and complaints. I started my career as an Agent and quickly got promoted to the position of a Team Leader after just two years.

During my tenure as a Customer Service Representative, I have mastered the art of managing customer emails, resolving complex queries, and providing exceptional customer service. My experience includes managing high volumes of customer inquiries, leading a team of agents, and training new hires on customer service skills.

I am confident that my experience and skills would make me a valuable addition to your organization. My dedication to providing top-notch customer service and my ability to work in a fast-paced environment have enabled me to exceed expectations and deliver results.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications in more detail.