Joanne Cabauatan

JOANNE CABAUATAN DATA ENTRY SPECIALIST Tarlac City 2300, Philippines |-| joannecabauatan.mystrikingly.com SUMMARY Data Entry and Virtual Assistant professional with cross-industry experience in inventory management, onboarding, and digital content support. Skilled in handling high-volume records with 99%+ accuracy while streamlining workflows to cut processing time by up to 25%. Experienced in supporting fast-paced teams by managing 500+ records/orders weekly, reconciling data discrepancies, and improving system efficiency. Advanced in Excel, Airtable, and database management, with a track record of reducing errors, improving turnaround times, and strengthening operational efficiency for remote teams. CORE COMPETENCIES Administrative & Office Support Scheduling & Calendar Management Data Entry & Record Keeping Inventory & Order Processing Email & Correspondence Handling Onboarding & HR Support Database Management (Excel, Airtable, Google Sheets) CRM Systems (HubSpot and Salesforce proprietary platforms) Tools: Microsoft Office, Trello, Sprout Social, Google Workspace AI Tools: ChatGPT and Google Gemini, automation support PROFESSIONAL EXPERIENCE Inventory Processing Specialist - Reps and Co. Jul 2025 to Aug 2025 Processed and verified ticket inventory in POS systems, ensuring compliance and 99%+ accuracy. Audited purchases, resolved discrepancies, and collaborated with brokers to maintain reliable listings. Streamlined listing workflows by attaching PDFs, adding disclosures, and updating records. Researched and entered missing orders, while tracking refunds to improve financial accuracy. Virtual Assistant – Data Management & Onboarding - CREDS Jan 2024 to Mar 2025 Managed onboarding records with zero compliance errors across multiple databases. Scheduled and facilitated onboarding calls, reducing administrative delays. Introduced structured data entry workflows, cutting manual input time by 25%. Standardized reporting processes to improve consistency and accuracy. Scraped and compiled lead data from LinkedIn to support outreach Captioning & AI Content Support (Virtual Assistant) - J Digital Task May 2023 to Jan 2024 Created and formatted metadata for 300+ social posts, boosting discoverability. Increased visibility by 40% through keyword and hashtag optimization. Maintained content logs/archives to ensure consistent brand messaging. Supported social media campaigns with accurate, well-organized assets. Utilized ChatGPT to generate engaging captions, optimize content, and streamline workflow. EDUCATION Applied Business Management Brigham Young University - Idaho - Computer Information Technology Tarlac School of Arts and Trade - CERTIFICATES Social Media Marketing, Digital Marketing, Lead Generation, Basic Web Design, Filipino Virtual Assistant, Data Analytics