Joanne NuñezGonzales
Barangay 2, Sitio Carolina, La Carlota City, Neg. Occ--Skype: waroftheroses85
OBJECTIVE:
I am seeking employment with a company where I can use my talents and skills to grow and help the company I will be working with meet and surpass its goals.
SUMMARY OF QUALIFICATIONS:
Patient, honest, obedient, good customer service skills, problem-solving, analytical skills, knowledge in basic computer operation, fast-typing skill, able to work overtime, shifting and graveyard shifts.
WORK EXPERIENCE:
I. Acadsoc Limited(2016)-Online ESL Tutor to Chinese students.
II. Convergys Philippines -)-Customer Service (Chat and Email support) for Amazon UK account. Processed return, refund and exchanges of purchased product.
-worked as Chat Support Analyst for Sales and Billing for Comcast Cable account.
Catered two customers at a time. Cross –sold products and services.
III. QualfonPhilippines Inc-)-Technical Support Representative for Straightalk Wireless account. Helped customers with their prepaid airtime loads and balance inquiries. Cross-sold products and services
V. Gaisano Grand Group of Companies (2011)- Telephone operator and Customer Service Personnel. Tasked to deliver promotional spiels, called attention of merchandisers andpromodisers. Answered calls for the manager and office personnel.
VI. AndoksLitson Company -)-Cashier, Customer Service, food server.
ACTIVITIES AND AWARDS:
-Syntax and Semantics member of English Society of La Carlota City College (ESLACCC)
-member, Peer Counselor Society of La Carlota City College
-recognized and awarded for having the highest VOC survey for 3 successive months
SKILLS AND INTERESTS:
Writing essays, cooking, reading blogs and magazines
Skilled in Swedish massage
PERSONAL PROFILE:
Course-Bachelor of Arts major In English (literature)
Age-27 years old
Civil Status- Married
Religion- Catholic
Able to speak and understand English, Cebuano, Hiligaynon, Tagalog
Graduated AB English course at La Carlota City College, La Carlota City
CHARACTER REFERENCES:
JaysaTrono
Customer Service
Sunlife Insurance-
Charo Den Legaspi
Customer Service
IQOR-
Marvince Dimaampao
Customer Service
Ubiquity Global Services-
