JOANNAH ORILLA
ADMINISTRATIVE VIRTUAL ASSISTANT:
PROJECT AND SOCIAL MEDIA MANAGER
PROFILE
An experienced virtual assistant
that has a keen eye to details.
Works efficiently with minimal
supervision. Willing to learn new
things and can easily adapt to
changes. Works diligently and
fully committed in meeting
deadlines. Dedicated to work and
do multi-task effectively. Eager
to establish a good working
relationship.
SKILLS
90
Project Management
Quality Assurance
Social Media Management
60
30
Administrative assistance
Data Entry & Transcription
0
PM
QA
SMM
AA
D&T
WORK EXPERIENCE
QUALITY ENGINEER
APRIL 2014 - APRIL 2017
Quality Assurance for customer satisfaction
CONTACT
Process Optimization for continuous improvement
Project management for validations of new flows, products
Balanga City Bataan, Philippines-(-
https-m/freelancerjoannah
EDUCATION
Unversity of the Philippines Los
Baños
Bachelor of Science in
Chemical Engineering, 2007
and processes
Project management for root-cause analysis and capability
improvement
SENIOR PROCESS ENGINEER
JULY 2008 - OCT 2011
Process optimization for capability improvement
Customer Process audit for continuous improvement
Overseeing quality assurance engineer for customer
satisfaction
SENIOR CUSTOMER INTERACTION ASSOCIATE
JUNE 20017 - MARCH 2008
Data Entry & Transcription
Responsible in handling customer concerns
