Joanna Rose Paclibare

I am an experienced Administrative Assistance, Technical Support Associate, and Customer Service Representative with strong written and oral communication skills. I am a reliable and hardworking individual with years of experience giving efficient and high-quality service to various call center companies and admin tasks. I have honed my communication skills, attention to detail, and ability to handle multiple tasks simultaneously.

My most relevant experience was as an Administrative Assistant at Sea 'N' Sun Properties Corporation and as an Accounting Staff at Gamepark Interactive Entertainment Solution Incorporation. In these roles, I was responsible for all the admin tasks in answering incoming and outgoing calls, typing vouchers, and checks, and filling documents using Google spreadsheets & and Microsoft Excel, letters, and memos. I prepared deposit slips for cash and checks collection and deposit in the banks. Additionally, as an Accounts Receivable Clerk, which is a Real Estate at Minina Realty Corporation, recording data from source documents, compiled information, along with sorting and reviewed data for any errors or deficiencies, and managed emails. This experience has provided me with strong organizational skills and the ability to work efficiently in a fast-paced environment. As a virtual assistant, these skills would allow me to effectively manage tasks and prioritize responsibilities.

I can do multitasking and can handle tasks with minimal supervision. I value diligence and honesty to earn a good reputation as a person and as a worker. I know the value of time and I strive to provide my clients with the best final product within the deadline to make them potential clients in the future.

I’ve handled mostly Telecommunication Accounts. I have experience with product selling and retention accounts, mainly for Customer Service roles. I used to be a Tier 2 Customer Dealer Expert and guided newly hired people on their transition to production. I am a team player. I can work with a group of people to have a good outcome I assigned tasks. I believe that I have the skills and proper knowledge to perform a job well done.

In addition, my extensive training in virtual assistant skills such as General Virtual Assistant, Social Media Management, Graphic Design, Copywriting, Facebook Ads, Amazon Online Arbitrage, and WordPress creation, further complement my qualifications for the role. I am confident that my diverse skill set will enable me to seamlessly handle the responsibilities outlined in your job description.

Furthermore, I am very familiar with using all Microsoft Office, Google products, Internet Outlook, Canva, Zoom, Slack, WIX, etc., which I know is an advantage in this line of work.