Joanna Rose D. Tasic

Joanna Rose D. Tasic Parian, Mexico, Pampanga- Educational Background: Bachelor of Science in Elementary Education (Undergraduate) Holy Angel University, Angeles City, Pampanga (2012) Objective: I aim to increase productivity and efficiency in the real estate industry while helping agents focus on their core responsibilities. I am committed to providing exceptional service and building strong working relationships with clients and colleagues. Work Experience: PROPERTY MANAGER ASSISTANT Hecht Real Estate – SAN ANTONION, TEXAS USA (May 2023 – December 2023)  Receive and review utility connection requests from clients, communicate with utility providers regarding the request. Process maintenance invoices from vendors Troubleshoot maintenance issues & create maintenance requests. Compare invoices to the requested work and address discrepancies. Respond to customer inquiries, handle customer complaints, and find appropriate solutions to their concerns.     MAINTENANCE COORDINATOR | TENANT SUPPORT Mission Realty Property Management - RICHMOND, VIRGINIA USA (September 2022 - May 2023) Duties & Responsibilities:       Review & process tenant application and screens for qualified tenants. Conduct background, credit, and reference checks. Coordinate with tenants to renew their leases, review and process lease renewal applications, verifying information provided by tenants. Advertising on ROL Rentals in Tenant Turner Troubleshoot maintenance issues & create maintenance requests. Compare invoices to the requested work and address discrepancies. Respond to customer inquiries, handle customer complaints, and find appropriate solutions to their concerns. REAL ESTATE VIRTUAL ASSISTANT Richardson and Wrench North Sydney, AU BEEPO Inc. - Unit 1F-1 and 2/F Philexcel BC9, Philexcel Business Park, Manuel A. Roxas Hwy, CFZ, 2023 (July 2020 - November 2022) Duties & Responsibilities:      Managing arrears by sending notifications and preparing notices. Coordinate with tenants to renew their leases, review and process lease renewal applications, verifying information provided by tenants. Organizing Routines Inspections by sending entry notices and scheduling inspections. Dealing with new tenants by processing Rental Application, lodge bonds and input tenants’ information in the system. Receive and review invoices, including maintenance bills, water bills, and strata fees. Ensure that bills are accurate and that any discrepancies are resolved promptly. Real Estate Virtual Assistant Ray White Bundeena Shore360 - 2F2 Philexcel Business Park BC6, Philexcel Business Park, Manuel A. Roxas Hwy, CFZ, 2023 (March 2019 - March 2020) Duties & Responsibilities:      Organizing Routines Inspections by sending entry notices and scheduling inspections. Coordinate with tenants to renew their leases, review and process lease renewal applications, verifying information provided by tenants. Dealing with new tenants by processing Rental Application, lodge bonds and input tenants’ information in the system. Managing arrears by sending notifications and preparing notices. Work closely with property management staff to ensure that all aspects of the move-out process are completed. Send proper Vacate Instructions to the tenants. Real Estate Virtual Assistant CORONIS ResourceFull Corporation - Unit 3F Philexcel Business Center 7, Philexcel Business Park, M. Roxas Highway Clark Freeport Zone, Philippines (October 2017 - March 22, 2019) Duties & Responsibilities:      Coordinate with tenants to renew their leases, review and process lease renewal applications, verifying information provided by tenants. Dealing with new tenants by processing Rental Application, lodge bonds and input tenants’ information in the system. Managing arrears by sending notifications and preparing notices. Work closely with property management staff to ensure that all aspects of the move-out process are completed. Send proper Vacate Instructions to the tenants. Receive and review invoices, including maintenance bills, water bills, and strata fees. Ensure that bills are accurate and that any discrepancies are resolved promptly. Software/Tools used: Team Leader BSD Trade Services Corp. Office-Center 08-F Berthaphil Clark Center J. Abad Santos Avenue CSEZ, Pampanga (August 2016 to August 2017) Duties & Responsibilities:    Coach and mentor team members, conduct regular performance reviews and provide feedback to team members on their performance. Set sales targets for the team and develop sales strategies to achieve those targets. Maintain accurate sales records and report on team performance to senior management. Sales Agent BSD Trade Services Corp. Office-Center 08-F Berthaphil Clark Center J. Abad Santos Avenue CSEZ, Pampanga (May 2016 to August 2016) Duties & Responsibilities:   Present the company's products or services to potential clients through phone calls. Develop and deliver sales and ensure monthly target is meet. Customer Service / Sales Representative / Debt Collector iQor Philippines Inc.-Finger Hut, CreditOne 36 & 37, Berthaphil 2 Compound, J. Abad Santos Avenue 2009 Clark, Pampanga (2013 - 2015) Duties & Responsibilities:    Answer incoming customer inquiries. Provide accurate information to customers on products or services. Meet or exceed customer service metrics and goals. Service crew McDonalds PH Corporation - Nepo Quad, Angeles City, Pampanga (April 2009 - September 2012) Duties & Responsibilities:     Take customer orders and enter them accurately into the POS system. Handle cash and credit card transactions accurately. Ensure that all food and beverages are served promptly and accurately. Follow food safety and hygiene procedures. Personal Background: Age Date of Birth Place of Birth Civil Status Religion 30 Years Old September 11, 1992 Angeles City, Pampanga Married Methodist This is to certify that all information is true and correct. Joanna Rose D. Tasic