Joanna May Victor

I'm a Customer Service Representative/Technical Support Representative with 3 years of experience providing phone, email and a year of chat support for customers across the United States, Australia, Singapore and Malaysia.

I provide support for different issues like hotel reservation, technical support for streaming device and download, install and activation of Windows.

I am experienced in using CRM, live chat tool and log me in and I am willing to learn new things that will help your company to provide the best services to the customers.

I am most definitely confident that I will be able to meet all your expectations and avoid all things that are irrelevant to my task. I am a very detailed person to the point that people think of me as a perfectionist because I want EVERYTHING to be in its proper place in a very timely manner. As far as the online tools that we will be using, I am confident that I am knowledgeable to the majority of it that you have mentioned but I also believe that as a grow as person, there are still more to learn and I most certainly embrace learning.

Although I have zero experience as a VA, I believe that continuous learning is the major requirement for success in any field.